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Tourist
Posts: 2

Re: Super slow GoPro Quick for Windows 10

Same problem here. i can;t even trim the videos to make them smaller.

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GoPro
Posts: 15,061

Re: Super slow GoPro Quick for Windows 10

Hi @mikez2

 

What error message are you getting?

See Clip and Share in Quik for desktop for reference.

 

Thanks!

Ej

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Sightseer
Posts: 2

Re: Super slow GoPro Quick for Windows 10

I am having the same problem as everyone else on this thread. Quik hangs and freezes. When are you guys going to fix this? Hasn't worked for over a year.

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GoPro
Posts: 15,061

Re: Super slow GoPro Quick for Windows 10

Hi @king-raven

 

Were you able to check the Minimum System Requirements for Quik for Desktop

You can also try the steps on Quik for desktop Crashes while Opening Create Mode

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs    

 

Thanks!

Ej

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Sightseer
Posts: 2

Re: Super slow GoPro Quick for Windows 10

Yes, my computer far exceeds the minimum requirements as does everyone who has checked their stats for you on this thread. My pc specs blow my Mac out of the water but the app will only work on Mac. You guys should stop making excuses and blaming customer rigs and actually fix it
Highlighted
Tourist
Posts: 6

Re: Super slow GoPro Quick for Windows 10

Unfortunately the fix never comes, finally sold my 7 black. The upside is I lost less than $100 on it, of course I did lose a summer of not having an action camera that worked.
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Sightseer
Posts: 1

Re: Super slow GoPro Quick for Windows 10

Im having same issue. I just purchased a GoPro 7 Black and my PC was just built 2 weeks ago. Latest and Greatest Hardwar and Software, AMD 3900X, 2TB SSD, ASUS 2070 GPU,etc... I still cant get Quick to not Freeze everytime I put a cursor in it. It wont even scroll down correctly. It freezes doing that. This is SAD!!!!!!!!!!!!!!!!!! Fix this already! I almost want to choose a different camera after dealing with this.

Highlighted
GoPro
Posts: 15,061

Re: Super slow GoPro Quick for Windows 10

Hi @bogcastb72567

 

See if the troubleshooting steps here will help resolve the issue. If not, our Support team will be able to walk you through further troubleshooting. You may reach them by phone or chat through https://gopro.com/help/ContactUs 

 

Thanks!

Ej