Super slow GoPro Quick for Windows 10

[angus1029]

Just bought a Hero 7 Black and facing same issue.  Very disappointed..........................................................

[danielr15]

For Quik style editing, the mobile app works much better and offers more features. For desktop editing, you will get much better results editing with a proper non-linear editor like DaVinci Resolve (which is a professional editor and is free).

Video editing is one of the most resource intensive process for a computer. If your computer cannot smoothly edit with an editor like DaVinci Resolve you can try VideoProc or VSDC video editor. There are also many other free editors that you can try to see what works best for you.

Here is a list of editing software created by software companies (not camera companies). All of these are free.

VSDC on Windows- http://www.videosoftdev.com/free-video-editor/download.
DaVinci Resolve https://www.blackmagicdesign.com/products/davinciresolve

VideoProc https://www.videoproc.com/
HitFilmExpress https://hitfilm.com/express
ShotCut https://shotcut.org/download/
Lightworks http://www.lwks.com/
Avidemux http://avidemux.sourceforge.net/
Blender https://www.blender.org/download/
EZvid http://www.ezvid.com/download
VirtualDub http://www.virtualdub.org/
Fusion https://www.blackmagicdesign.com/products/fusion/motiongraphics
Lives http://lives-video.com/index.php?do=home

For uploading to your computer or the GoPro Plus cloud or updating your camera, Quik for desktop works fine. Although you don't need it for those things either. You can upload to your computer using Windows Explorer or Finder (Mac), to the cloud with the GoPro mobile app, directly from your camera, or on the GoPro.com website, and you can update with the mobile app or manually (which is more reliable).

For GPS gauges, you can use the GoPro mobile app, Dashware, RaceRender, or through home grown metadata extractors like the one found in this group https://community.gopro.com/t5/GoPro-Metadata-Visualization/Extracting-the-metadata-in-a-useful-form...

While GoPro is no doubt either working to improve the desktop Quik app (last updated about 5 months ago) or come out with a new desktop solution altogether, they are definitely coming out with a new mobile app soon.

Although GoPro is a global brand, they are a relatively small company with less than 1,000 total employees. Most of their resources have been focused on cameras and the mobile app. Once the new mobile app comes out, hopefully they can put more people in the desktop program. But honestly, it doesn't make much sense for them to put many resources into a desktop editor when there are already so many high quality free options out there.

[mspro19]

Brand new Microsoft Surface Pro 6 with more than capable hardware to run this program. Video playback is terrible. Slow is being nice. Also the program freezes up. Also brand new Hero 7 will NOT SHUT OFF. It turns right back on. Everything is up to date software wise. Please fix this is unacceptable for a $400 camera that I saved up for.

[aragon1006]

Hi @mspro19

Sorry for any troubles caused.

If you were able to go through the steps on How to Correct Choppy or Broken Up Playback and Camera Freezes Up and it's still the same, please reach out to our Support Team to check on this further.

They are available by phone or chat. https://gopro.com/help/ContactUs
 

Thanks!

Ej

[wonl154]

I had same problem, but solved it. Like you I have i7 Intel chip computer.

It has to do with video card setting. Likely you have more than one card. One integrated card and another like NVIDIA. On mine, the setting was set to use either one. I set it to integrated exclusively and it resolved problem. It runs very smoothly except for 4k hevc videos which are a bit sluggish. 

My VLC media player (which was playing fine) was (at install, automatically) set to use integrated one exclusively, so I mimicked it.  One would assume that NVIDIA would be a better choice, but it was totally opposite.

I hope this helps.