02-20-2018 07:42 PM
I cannot wrap my ming why GoPro Quick is soooooo slow under Windows 10!
I have i7 email@example.comMhz, 16Gb and M.2 Samsung Pro SSD !
How come this garbage can be so slow? It takes 10-20 second to redraw the screen in Create screen ! Cpu load in not big at all it just constantly doing something spinning blue wheel :( There is nothing else running, clean and fresh windows. I can run 3 VMwares with Ubuntu no problems.
Any advise would be appreciated.
05-09-2018 05:48 AM
Same problem guys. I'm trying to make a short video with some 2.7K (30Fps) files.
It's the first time I try to use the Gopro Quick... but it is so sloooooooooow !
I can't even save the new project.
(sorry for my english... I'm french speaking).
Hope Gopro can solve this issue.
05-09-2018 10:28 AM
I am sorry for any troubles caused. Please ensure that the computer you are working on meets the minimum system requirements for Quik for Desktop.
Also, you may try to uninstall and reinstall the application. In addition to this, please make sure that the camera has the latest software version.
Should you continue to get the same issue, kindly reach out to our Support Team to further check on this. https://gopro.com/help/ContactUs
05-16-2018 09:53 AM
I have personally carried out all the suggestions made by GoPro support but the software remains unusable on my PC and many others. Please support your loyal customers GoPro and fix your GoPro Quik Desktop software. I have the latest intel laptop so processing should not be a problem