07-19-2019 10:13 AM
The response doesn't help. I am using a wired connection at 250+Mbps. Every time i try and transfer a 4GB file, it fails. The screen shows it almost complete and then says that it didn't make it. Now i can't upload anything bigger than 1GB.
I am paying a subscription for the online storage, why would I continue this if I can't even upload the files!
07-21-2019 11:41 PM - edited 07-21-2019 11:42 PM
same here. Incredibly slow upload speeds. GoPro cloud storage is running around 12Mbps. I use gigabit ethernet, and have about 100Mbps of upload bandwidth. Google and AWS Cloud Services don't have this problem here in Los Angeles.
07-26-2019 04:28 PM
Ended up speaking to support and they were about as helpful as a chocolate fireguard. After an hour we were still nowhere! For something that you charge $15 per month for, it should work.
They have lost my business for the online service. I will take my per month fee and invest it into an online storage company that actually works!
08-14-2019 10:18 AM
Leider habe ich das gleich Problem
Upload läuft seit 4 Tagen und ich habe von 67,6 GB erst 46 % hochgeladen bekommen.
In der App bekomme ich die hochgeladenen Videos unter "Cloud" gar nicht angezeigt.
Die Cloud ist wie eingefroren.
So kannn ich das Abo nach ablauf der kostenlosen Testzeit leider nicht verlängern.
08-14-2019 12:39 PM
Hello @cmndrb. How are you uploading your media to the cloud? Is it trough Quik for desktop app or via GoPro App? How are you accessing them? Thanks!