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Hiker
Posts: 11

Re: Silent crash / DllNotFoundException error

[ New ]

I installed process monitor and it seems it's looking for WindowsBase.pdb without success, not sure yet what that means.

Hiker
Posts: 11

Re: Silent crash / DllNotFoundException error

[ New ]

Any update? We have an urgent project that requires the processing of hours of gopro MAX videos, doing them one at a time on a mac is not going to be feasible. The missing pdb files are unrelated I believe, just debugging files windows can use.

Hiker
Posts: 11

Re: Silent crash / DllNotFoundException error

[ New ]

It seems that the Tesla K80, even though it's a powerful GPU, doesn't support most HEVC/H264 encoding capabilities: https://developer.nvidia.com/video-encode-decode-gpu-support-matrix

I read in another post that this makes the program crash.

GoPro
Posts: 18,816

Re: Silent crash / DllNotFoundException error

[ New ]

Hello @steved2677. Sorry, it is true that the 360 audio option still does not work as expected. Our team is working on this found issue. Please see https://community.gopro.com/t5/en/GoPro-Player-GoPro-MAX-Exporter-Release-Notes/ta-p/446375 for new fixes and the note about the 360 audio option. We have just released new versions of the GoPro MAX Player and the GoPro MAX Exporter. Thanks!

GoPro
Posts: 18,816

Re: Silent crash / DllNotFoundException error

[ New ]

Hello @rapidridge68685. We have fixed the crash issue through the version that we released today. Please check and make sure you have the latest version of the app on your computer. See https://community.gopro.com/t5/en/GoPro-Player-GoPro-MAX-Exporter-Release-Notes/ta-p/446375 for details. Thanks!

Hiker
Posts: 11

Re: Silent crash / DllNotFoundException error

[ New ]

Hi,

 

I switched to custom built pc which as an NVIDIA 2080. Exporting works now, but some features that were available on mac are missing, such as the gpmf/telemetry export for h264. Any idea when this would be available? Without the gps data this is quite a showstopper.

 

Also, currently only 4K export is available (except cineform, but those files are huge), is there a timeline on extending that to 5.6k?