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Hiker
Posts: 11

Re: Silent crash / DllNotFoundException error

I installed process monitor and it seems it's looking for WindowsBase.pdb without success, not sure yet what that means.

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Hiker
Posts: 11

Re: Silent crash / DllNotFoundException error

Any update? We have an urgent project that requires the processing of hours of gopro MAX videos, doing them one at a time on a mac is not going to be feasible. The missing pdb files are unrelated I believe, just debugging files windows can use.

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Hiker
Posts: 11

Re: Silent crash / DllNotFoundException error

It seems that the Tesla K80, even though it's a powerful GPU, doesn't support most HEVC/H264 encoding capabilities: https://developer.nvidia.com/video-encode-decode-gpu-support-matrix

I read in another post that this makes the program crash.

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GoPro
Posts: 15,557

Re: Silent crash / DllNotFoundException error

Hello @steved2677. Sorry, it is true that the 360 audio option still does not work as expected. Our team is working on this found issue. Please see https://community.gopro.com/t5/en/GoPro-Player-GoPro-MAX-Exporter-Release-Notes/ta-p/446375 for new fixes and the note about the 360 audio option. We have just released new versions of the GoPro MAX Player and the GoPro MAX Exporter. Thanks!

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GoPro
Posts: 15,557

Re: Silent crash / DllNotFoundException error

Hello @rapidridge68685. We have fixed the crash issue through the version that we released today. Please check and make sure you have the latest version of the app on your computer. See https://community.gopro.com/t5/en/GoPro-Player-GoPro-MAX-Exporter-Release-Notes/ta-p/446375 for details. Thanks!

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Hiker
Posts: 11

Re: Silent crash / DllNotFoundException error

Hi,

 

I switched to custom built pc which as an NVIDIA 2080. Exporting works now, but some features that were available on mac are missing, such as the gpmf/telemetry export for h264. Any idea when this would be available? Without the gps data this is quite a showstopper.

 

Also, currently only 4K export is available (except cineform, but those files are huge), is there a timeline on extending that to 5.6k?