Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Tourist
Posts: 3

Sharing to you tube

When I try to share a video to you tube from cloud i get an error warning advising i am not connected?

 

Highlighted
GoPro
Posts: 20,097

Re: Sharing to you tube

Hi @neilbikemad

 

What version of Quik for desktop are you using? Is the file already saved on your computer?

Are you able to share a screen shot of the error?

Do you observe the same when sharing it from the web?

Try signing in via gopr.com/login

 

Let us know how it goes.

 

Thanks!

Ej

 

 

 

Highlighted
Tourist
Posts: 3

iRe: Sharing to you tube

Hi
Thank you for your response.
I am not using Quick.
From the GoPro Media Library. Using share to You Tube. I am advised that I am not connected, reconnect and try again.
What does this mean and can you advise how to remedy it please.
Kind regards
Neil
Highlighted
GoPro
Posts: 20,097

Re: iRe: Sharing to you tube

Thank you for the information.

 

I have tried sharing a file from the cloud and I got a confirmation that it was uploaded.

 

Have you tried signing in and out of the account?

 

Thanks!

Ej

Highlighted
Tourist
Posts: 3

Re: iRe: Sharing to you tube

Hi,
No I haven’t tried signing out and signing in again, but I will try it, thank you for the advice.
Did you up load from the GoPro Media Library?
Thanks
Neil