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Tourist
Posts: 3
Accepted Solution

Scan nach Medien findet nur Videos

Hallo Zusammen,

 

ich habe meine Medien-Ordner in der Windows Quik App hinzugefügt und einen Scan nach Medien gestartet.

Dieser Scan läuft nun über 24 Stunden und hat nur ein paar Videos gefunden. Bilder wurden noch keine gefunden.

 

- Können überhaupt Bilder gefunden werden, oder erkennt Quik nur Videos?

- Wie lange dauert der Scan? Der Statusbalken verändert sich leider nicht!

- Kann ich Quik bedenkenlos beenden und zu einer anderen Zeit den Scan fortsetzen?

 

Danke und viele Grüße

Niko

2019-09-05 13_10_51-Window.png

Accepted Solutions
GoPro
Posts: 8,889

Re: Scan nach Medien findet nur Videos

Hi @nrdragon83

 

It should not take that long.

You can close the app and relaunch it.

See if it will make a difference.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 8,889

Re: Scan nach Medien findet nur Videos

Hi @nrdragon83

 

It should not take that long.

You can close the app and relaunch it.

See if it will make a difference.

 

Thanks!

Ej

Tourist
Posts: 3

Re: Scan nach Medien findet nur Videos

Hi @aragon1006,

 

thanks for your fast reply.

I´ve started the App several times, but I can´t see my pictures from the computer. All media I found is from the cloud.

 

I'm not sure if the app will scan the hard drive at all. nothing happens for hours. and since the status is not updated i can't tell how far the inventory is.

GoPro
Posts: 8,889

Re: Scan nach Medien findet nur Videos

Hi @nrdragon83

 

Have you tried deleting the folders from the list of Media Folders on Quik?

**Do not delete the folder where the files are.

Once done, add the folder location then try again.

See https://gopro.com/help/articles/how_to/How-to-Add-Media-Folders-in-Quik-for-desktop for reference.

 

Thanks!

Ej

Tourist
Posts: 3

Betreff: Scan nach Medien findet nur Videos

Now everything works.

Solution: I restarted Quik several times. All in all, the indexing took almost 5 days. I have to mention that my picture folder contains about 135,000 photos and over 2,300 folders. But if now more folders are added, it's also faster, because apparently everything else is already inventoried.

Thanks for the support.
GoPro
Posts: 2,432

Re: Betreff: Scan nach Medien findet nur Videos

@nrdragon83, we appreciate you posting back with an update. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!