09-26-2020 09:50 AM
Re: Quikgaブラックスクリーンになって動かない[ New ]
@mt0524, sorry to hear about the trouble. Run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed.
Additionally, you may attempt to reset the app by following these steps:
- Open Quik for desktop
- While on the login screen, select the "Help" tab above the Quik for desktop window
- Select "Restart with default settings"
- A modal will appear saying "Are you sure?". Click "Restart" once more.
- Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
- Go to the login screen and input your credentials. You should then be able to login successfully.