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Sightseer
Posts: 1

Quik will not recognize .mp4 on GoPro 7 black, but FCPX will.

[ New ]

Just purchased a new gopro and this is my problem.  Any help here?  Quik recognizes the camera plugged in but says there are no files, 0% on the camera. Which is not possible because I can view them on the camera and Final cut easily recognizes the Hero and can import the files on there.  So what gives?  And I want to use the fisheye removal feature of Quik, instead of purchasing or installing plugins for FCPX, in case you are wondering.


Accepted Solutions
GoPro
Posts: 23,131

Re: Quik will not recognize .mp4 on GoPro 7 black, but FCPX will.

[ New ]

Hi @jessew24730

 

Please go over the steps on:

Camera is Not Recognized on Quik for desktop - Windows

Camera is Not Recognized on Quik for desktop - Mac 

If connecting the camera via the USB cable, launch Quik, plug the camera then power it on.

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 23,131

Re: Quik will not recognize .mp4 on GoPro 7 black, but FCPX will.

[ New ]

Hi @jessew24730

 

Please go over the steps on:

Camera is Not Recognized on Quik for desktop - Windows

Camera is Not Recognized on Quik for desktop - Mac 

If connecting the camera via the USB cable, launch Quik, plug the camera then power it on.

Let us know how it goes.

 

Thanks!

Ej