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Tourist
Posts: 7

Re: Quik videos have a green/purple line at bottom of all clips

Today a did something that require further evidences, but the green line desappeared from my brand new 1080 capture.

Quick Desktop was even loading, so I did a reinstall.

And the Task Manager was showing GoProDeviceDetectionService AND GoProFusionDeviceService, because I had installed FusionStudio previosly, mistakenly.

So, I dont know what it worked, but now I have a clean 1080 capture.

 

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Tourist
Posts: 7

Re: Quik videos have a green/purple line at bottom of all clips

Clarifying... I disable the Fusion Service in the Task Manager.

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GoPro
Posts: 16,046

Re: Quik videos have a green/purple line at bottom of all clips

This is great news, @edsonm27. Thank you for sharing! If you would have the chance to test further with other video files, or other resolutions we would love to hear how it goes. Best regards!

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Tourist
Posts: 10

Re: Quik videos have a green/purple line at bottom of all clips

Did you videos with Karma grip? 

 

In my case only with Karma grip there is this green/purple line. When filming only with Gopro camera - it is clean in any resolution.

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Tourist
Posts: 7

Re: Quik videos have a green/purple line at bottom of all clips

Sad to report that I could not load Quick anymore since this morning in my desktop.

I should have keep it running indefinitely, 24/7, until Windows 10 outcry a restart.

My desktop do have 2 graphic cards, Intel and Nvidia.

 

But it did load in my VAIO notebook (single graphic card) and I can confirm that others new 1080 footages no longer have the green lines.

Let's see...

 

My gear: GoPro HERO 6 Black.

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Tourist
Posts: 10

Re: Quik videos have a green/purple line at bottom of all clips

@edsonm27

Are you using karma grip?

Purple/green line of artifact is there on 1080 when video is done with karma grip. On other resolutions there are no artifacts.

If video is done without karma grip - there is no artifact line on any resolution.
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Tourist
Posts: 7

Re: Quik videos have a green/purple line at bottom of all clips

@bluewave52402

 

No, I'm not using Karma Grip.

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Tourist
Posts: 10

Re: Quik videos have a green/purple line at bottom of all clips

@edsonm27

With updated camera and recent Quick there will be no green/purple line without karma grip.

Line appears only with karma grip and only on 1080 resolution.