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Tourist
Posts: 2
Accepted Solution

Quik se cuelga al editar.

Buenas,

Escribo como ultima solucion. Compre hace poco la hero 5 black. Todo fuciona correctamente con la app, pero no en el ordenador.

 

No tengo ningun tipo de problema al conectar la camara, sólo con el Quik.

Puedo importar todos los archivos, ajustar configuraciones y mas cosas, pero cuando entro a editar los archivos o a montar un video, se bloquea el programa y sólo se puede cerrar forzándolo.

 

He actualizado todos los drivers y otras cosas que podía hacer. Ya no se me ocurre nada mas.

 


Accepted Solutions
GoPro
Posts: 8,932

Re: Quik se cuelga al editar.

[ Edited ]

Hello @royalwave26531

 

This maybe related to your computer possibly running multiple graphics cards and Quik for desktop prioritizing one over the other. Make sure that you have the latest version (2.7) of Quik app on your computer, then go through the steps to fix detailed in this article for Quik for desktop crashing while in Create mode. 

 

Let us know how it goes. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 8,932

Re: Quik se cuelga al editar.

[ Edited ]

Hello @royalwave26531

 

This maybe related to your computer possibly running multiple graphics cards and Quik for desktop prioritizing one over the other. Make sure that you have the latest version (2.7) of Quik app on your computer, then go through the steps to fix detailed in this article for Quik for desktop crashing while in Create mode. 

 

Let us know how it goes. 

 

Thanks, 
Marius

Tourist
Posts: 2

Re: Quik se cuelga al editar.

parece que seleccionando la tarjeta grafica de GEFORCE y no la del sistema funciona.

 

Gracias

GoPro
Posts: 8,932

Re: Quik se cuelga al editar.

Awesome! Great to know that it worked. Thank you for posting back to confirm resolution, @royalwave26531. Stay stoked and have fun using your GoPro!