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Sightseer
Posts: 1
Accepted Solution

Quik program crashes in Windows 10 64bit. Any Ideas?

I have a single card, 24 CPU beast, the system runs everything.  I have never been able to run Quik on any of my computers.  It would be nice to do so just to get GPS Data if nothing else.

 

What kind of computer build should I look at for compatability?  CPU, and Video Card types which are the most compatable.  I will build one.  I like large power systems for video processing.  Maybe even RAM type if you would be so kind.

 

Thanks


Accepted Solutions
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GoPro Community Manager
Posts: 7,027

Re: Quik program crashes in Windows 10 64bit. Any Ideas?

One thing to look at with your current system is if you're running multiple graphics cards. If you are, please follow the steps below:

  • Right click the Quik desktop icon.
  • Hover over Run with graphics processor (Note: this option will only be visible if you are using a Windows computer with multiple graphics cards)
  • Select Integrated graphics

You may also try the following steps in addition to the suggestions above:

  1. Close Quik for desktop
  2. Open Windows Explorer by pressing Windows key + E
  3. Click the View tab at the top of this window and make sure the box next to "Show hidden files" is checked
  4. Navigate to C:\Users\<Your Username>\AppData\Local and delete the "GoPro" folder
  5. Restart Quik for desktop and see if the issue persists

View solution in original post


All Replies
Highlighted
GoPro Community Manager
Posts: 7,027

Re: Quik program crashes in Windows 10 64bit. Any Ideas?

One thing to look at with your current system is if you're running multiple graphics cards. If you are, please follow the steps below:

  • Right click the Quik desktop icon.
  • Hover over Run with graphics processor (Note: this option will only be visible if you are using a Windows computer with multiple graphics cards)
  • Select Integrated graphics

You may also try the following steps in addition to the suggestions above:

  1. Close Quik for desktop
  2. Open Windows Explorer by pressing Windows key + E
  3. Click the View tab at the top of this window and make sure the box next to "Show hidden files" is checked
  4. Navigate to C:\Users\<Your Username>\AppData\Local and delete the "GoPro" folder
  5. Restart Quik for desktop and see if the issue persists