Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 1

Quik para Desktop reproduz o video quebrado pulando frames

[ New ]

Rodo Windows 10 64bits, com um i7-7700k e uma AMD R7 370 4GB em um SSD + um HDD de 7200rpm. Pelo que vi na página de suporte um hardware compativel. Consigo reproduzir meus videos normalmente utilizando tanto o VLC quanto o "Windows Filmes e TV" porém quando eu abro o Quik para habilitar os dados de Telemetria(GPS), os videos são reproduzidos de forma quebrada dentro do Quik. Fica pulando frames, como se exibisse a cada 2 segundos, não é um video continuo. A parte estranha que fora do Quik reproduz normal.


Accepted Solutions
GoPro
Posts: 28,439

Re: Quik para Desktop reproduz o video quebrado pulando frames

[ New ]

Hi @agilecreek56660

 

Are these HEVC files?

 

Please check the information below:

What are the limitations with HEVC on a computer?

Playing Media on Unsupported Operating Systems
If your computer isn’t running Windows 10 / macOS High Sierra or newer, you will not be able to play HEVC files. Quik for desktop will still copy HEVC files to your computer, but they won’t appear in the Quik for desktop Media gallery. Also, third-party apps won’t be able to play HEVC files.

Playing Media on Supported Operating Systems, but Older Computers
While Windows 10 / macOS High Sierra supports HEVC, your computer must use a newer processor to play those files smoothly. Quik for desktop will still copy HEVC files to your computer, but those files may struggle to play back. In general, computers manufactured before 2016 may not handle HEVC files well. See the partial list of supported computers/processors above.

 

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 28,439

Re: Quik para Desktop reproduz o video quebrado pulando frames

[ New ]

Hi @agilecreek56660

 

Are these HEVC files?

 

Please check the information below:

What are the limitations with HEVC on a computer?

Playing Media on Unsupported Operating Systems
If your computer isn’t running Windows 10 / macOS High Sierra or newer, you will not be able to play HEVC files. Quik for desktop will still copy HEVC files to your computer, but they won’t appear in the Quik for desktop Media gallery. Also, third-party apps won’t be able to play HEVC files.

Playing Media on Supported Operating Systems, but Older Computers
While Windows 10 / macOS High Sierra supports HEVC, your computer must use a newer processor to play those files smoothly. Quik for desktop will still copy HEVC files to your computer, but those files may struggle to play back. In general, computers manufactured before 2016 may not handle HEVC files well. See the partial list of supported computers/processors above.

 

 

Thanks!

Ej