08-20-2017 05:35 AM
From a well-known TOP brand like GoPro I expect full software support also under Windows 7.
Any cheap China Action Cam clone company also supports Windows 7.
I am glad to pay a high price for the hardware of GoPro, but then I also expect top support, otherwise I can immediately access cheap products.
I can not be that I can not update my KarmaGrip anymore because I do not have Windows 10
08-20-2017 05:50 AM
08-22-2017 07:33 AM
I am facing the same issue. The phone help support told me they simply do not support Windows 7 anymore. This is unacceptable and the worst customer support I have seen. I raised a big stink with the girl on the phone but I doubt anything will get done.
I am NEVER buying a GoPro again and will tell everybody I know to stay away from their lousy products.
08-29-2017 02:09 PM - edited 08-29-2017 02:10 PM
Adding my voice. Cannot update grip firmware with my win7 64 machine.
And this is frustrating as the grip product has some serious problems with its native firmware.