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Nomad
Posts: 422

Quik on mac and hero 9

 

 

Well I hope quik is going to be updated soon.

 

Plugged in hero 9, it did see camera

 

However no name given to camera in app.

Also did not tell me firware update available which is reason I connected it in first place.

 

After having connected camera and used quik app the mac app image capture would not see my camera anymore :-) 

(or other connected cameras) !

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GoPro
Posts: 19,952

Re: Quik on mac and hero 9

Hi @robindean

 

It will be best to update the camera manually.

Please follow the steps on https://gopro.com/en/us/update/hero9-black

 

When connecting the camera for file transfers, make sure that the USB Connection settings is set to MTP transfer.

Check out Camera is not Recognized when Plugged into a Computer USB Port

 

Let us know how it goes.

 

Thanks!

Ej

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Nomad
Posts: 422

Re: Quik on mac and hero 9

yes all sorted.

 

The v 1.21 it was important to do the MTP selection for it to work correctly

 

thanks

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GoPro
Posts: 9,889

Re: Quik on mac and hero 9

Glad to hear that, @robindean. Let us know if anything else comes up.