07-11-2019 12:11 PM
Please go over the steps below:
Click GO in finder and GO TO FOLDER
Then please type /private/etc/hosts then press Go
Copy the host file on your Desktop.
Click open the "host" file and put in 127.0.0.1 localhost at the location. Save the File, then put it BACK the same folder it will ask you to replace it.
Relaunch the app and go to the login screen and input your credentials. You should then be able to login successfully.
Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs
07-16-2019 11:15 AM