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Tourist
Posts: 1
Accepted Solution

Quik not responding when i played video

hi , i had problem with when i played video , Quik is not responding , i'm using window 10 . thank you


Accepted Solutions
GoPro
Posts: 8,213

Re: Quik not responding when i played video

Hello @grayridge77465

 

Sorry to hear about that. Which version of Quik do you have on your computer? Make sure you have the latest version installed. This version is 2.6.2. Also, when you stated Quik is not responding, what specifically happens? Does Quik not launch? Are you getting an error message? Are your GoPro file snot being detected? 

 

Which files are you trying to access? Could they be media (videos) that are not compatible/playable via Quik and the Windows system that you have? More details will allow us to help you better. You may also check the links below and see if any of the solutions will help clear the issue. Otherwise, feel free to post back for additional details, questions, or concerns. 

Thanks, 
Marius

 

View solution in original post


All Replies
GoPro
Posts: 8,213

Re: Quik not responding when i played video

Hello @grayridge77465

 

Sorry to hear about that. Which version of Quik do you have on your computer? Make sure you have the latest version installed. This version is 2.6.2. Also, when you stated Quik is not responding, what specifically happens? Does Quik not launch? Are you getting an error message? Are your GoPro file snot being detected? 

 

Which files are you trying to access? Could they be media (videos) that are not compatible/playable via Quik and the Windows system that you have? More details will allow us to help you better. You may also check the links below and see if any of the solutions will help clear the issue. Otherwise, feel free to post back for additional details, questions, or concerns. 

Thanks, 
Marius