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Hiker
Posts: 32

Re: Quik not compatible with macOS Catalina?!

[ Edited ]

@boldcave63652

 

"Sie wollen wahrscheinlich nicht sagen, dass es ein Problem gibt, weil sie befürchten, neue Kunden an DJI zu verlieren."

 

Ich bin auch am überlegen ob ich die Hero7 Black wieder zu Händler bringe, und mir eine DJI kaufe.

 

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Hiker
Posts: 32

Re: Quik not compatible with macOS Catalina?!

Hallo @aragon1006 

 

wie du auf dem Bild siehst wird die GoPro von mein iMac erkannt. Ich kann mit jeden Programm darauf zugreifen nur nicht mit Quik das eigentlich das vom Hersteller bereit gestellte Programm dafür ist. Muss ich jetzt wegen diesen Programm, was nicht funktioniert die Kamera zurück zum Händler bringen? 

Danke für deine Mühe!

 

 

Bildschirmfoto 2020-01-12 um 11.05.06.png
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GoPro
Posts: 17,624

Re: Quik not compatible with macOS Catalina?!

Hello Everyone!

 

Please check the settings on your Mac.

See if the "Access to Photos" option for Quik, was disabled in Security & Privacy settings.

Let us know how it goes.

 

Thanks!
Ej

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Hiker
Posts: 32

Re: Quik not compatible with macOS Catalina?!

@aragon1006,

 

that was the solution to my problem. I would never have thought of controlling this.

Sorry for the ignorance of me :(
THANK YOU!!

 

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GoPro
Posts: 8,627

Re: Quik not compatible with macOS Catalina?!

@malawiheiko, so cool to hear that. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!

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Hiker
Posts: 39

Re: Quik not compatible with macOS Catalina?!


@aragon1006 wrote:

Hello Everyone!

 

Please check the settings on your Mac.

See if the "Access to Photos" option for Quik, was disabled in Security & Privacy settings.

Let us know how it goes.

 

Thanks!
Ej


 

I checked the setting and it was disabled.

I enabled "Access to Photos" but GoPro Quik still doesn't show any files on my GoPro 7 or GoPro 8???

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Hiker
Posts: 39

Re: Quik not compatible with macOS Catalina?!

I checked the setting "Access to Photos" within Secutiry & Privacy and it was disabled for GoPro Quik.

However, even after I enabled "Access to Photos" GoPro Quik still doesn't show any files on my GoPro 7 or GoPro 8???

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Tourist
Posts: 7

Re: Quik not compatible with macOS Catalina?!

[ Edited ]

Wanted to confirm that the issue was involving "Photos" within Security & Privacy not allowing Quik access, and checking that off has fixed the issue of not being able to import files in Quik. Thank you.

 

Hero 7 Black - MacOS Catalina 10.15.2