02-01-2018 08:20 PM
i purchased a Gopro Quik Key to transfer videos from my Hero+ to iPad Air. After several attempts I’ve yet to get a single video downloaded.
The the iPad recognizes the Quik Key and launches the Capture app, asks me to allow the connection, I do allow, the app opens lights blink on Quik Key etc, the videos load blank and error out with messages ranging from failed due to formatting to simply cannot download.
I’ve deleted all files on the memory card several times and ran test videos in 1080p 60 / 1080p 30 /720 30 etc with the same errors.
The Gopro and memory card work fine using WiFi to transfer to iPad, just not with Quik Key.
Any suggestions on what the problem might be?
02-26-2018 03:44 AM
is there any update with those topic? I bought Quik Key for IOS last week. I’m using IPad Pro 10.5 with it. Unfortunately when I’m trying to download media from card by Quik there is error like “format not supported”. By WIFI everything is working fine but downloading 30GB of media is spending whole day.
Im recording with 2.7k and 60 FPS on GoPro Hero 5 Black.
Is there any software update planned for this bug?
Quik working ok with JPEGs, but MP4 cannot be converted to IPad. Please let us now, when we can get any software update to fix this bug