05-29-2018 02:04 AM
05-29-2018 06:59 AM
Sorry to hear about the trouble. This mostly occurs in computers running multiple graphics cards, and Quik for desktop is prioritizing the high performance NVIDIA or AMD card. Check to see if the steps to fix discussed in this article will get rid of the crashes. Let us know how it goes.
05-31-2018 01:56 AM
Was that the end of your reply GoPro. Year later and I still have this problem. I feel like returning this this to the store as everytime I try to do something with my £800 6+grip set, something goes wrong
05-31-2018 08:21 AM
Thank you for reaching out. Sorry to hear about the trouble that you have been experiencing with your GoPro products. If the suggested troubleshooting steps have been tried out to no avail, it would be best to get in touch with Support team for further assistance. This is to cover all bases as the issue maybe related to specific settings on the device that you are using. You can connect with Support via phone or chat through https://gopro.com/help/ContactUs.
07-09-2018 12:27 AM
09-05-2018 09:17 AM
Have you tried running it on compatibility mode or run with graphics processor?
Just right click on the app icon and choose Run with Graphics Processor or Run in Compatibility Mode.
Please let us know if that will work.
09-05-2018 09:24 AM
Hello sir, yes, I tried with compatibility for Windows 8 and 7, also trying to run it as Admin, same result, crash, I only have 1 video card, GTX 1080 TI, any other suggestion? thanks in advance