Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-212859%22%20slang%3D%22en-US%22%3EQuik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-212859%22%20slang%3D%22en-US%22%3EI'm%20having%20problem%20with%20installing%20Quik%202.6.2.841%20on%20my%20Windows%2010%20(Low%20system).%3CBR%20%2F%3EI%20have%20GoPro%20Studio%20%26amp%3B%20working%20with%20it%20with%20no%20issues.%3CBR%20%2F%3EWhen%20I%20tap%20on%20install%20button%20I'll%20get%20this%20message%3A%3CBR%20%2F%3E%3CBR%20%2F%3EUnable%20to%20install%20quik%3CBR%20%2F%3E%3CBR%20%2F%3ESetup%20has%20encountered%20an%20error%20and%20will%20have%20to%20close.%3CBR%20%2F%3EError%2080070570%3CBR%20%2F%3E%3CBR%20%2F%3EI%20have%20tried%20stopping%20and%20finally%20uninstalling%20the%20Studio%20but%20there%20was%20no%20changes!%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-212859%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-212872%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-212872%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F68858%22%20target%3D%22_blank%22%3E%40boldvista45236%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIs%20your%20Windows%20computer%20up%20to%20date%20with%20the%20latest%20OS%20version%3F%20There%20seems%20to%20be%20a%20program%20or%20a%20computer%20setting%20that%20is%20preventing%20the%20Quik%20for%20desktop%20app%20from%20being%20installed%20to%20your%20computer.%20This%20thread%20in%20the%20Support%20Hub%20provides%20you%20with%20things%20to%20check%20on%20and%20to%20try%20to%20get%20rid%20of%20the%20error%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2Ferror-code-80070005-while-installing-desktop-app%2Ftd-p%2F7893%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2Ferror-code-80070005-while-installing-desktop-app%2Ftd-p%2F7893%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESee%20if%20any%20of%20the%20suggestions%20will%20work%20out.%20You%20can%20also%20check%20out%20the%20recommended%20steps%20form%20Microsoft%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F918355%2Fhow-to-troubleshoot-definition-update-issues-for-windows-defender%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F918355%2Fhow-to-troubleshoot-definition-update-issues-for-windows-defender%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHope%20it%20helps.%20Let%20us%20know%20how%20it%20goes.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-213004%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-213004%22%20slang%3D%22en-US%22%3EThanks%20for%20the%20solution.%20My%20windows%20is%20not%20up%20to%20date%20and%20my%20internet%20connection%20is%20very%20low%20to%20download%20it%2C%20so%20I'll%20tell%20you%20the%20resault%20when%20I%20updated%20it.%3CBR%20%2F%3ESorry%20for%20my%20bad%20English%20%3A)%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-213309%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-213309%22%20slang%3D%22en-US%22%3E%3CP%3EYour%20English%20is%20good%2C%20no%20worries%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F68858%22%20target%3D%22_blank%22%3E%40boldvista45236%3C%2FA%3E.%20Keep%20us%20posted%20on%20the%20results.%20Thank%20you!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-215428%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-215428%22%20slang%3D%22en-US%22%3EI%20tried%20the%20installation%20in%20a%20powerful%20%26amp%3B%20updated%20system%20%26amp%3B%20I%20got%20the%20same%20error.%20So%20I%20downloaded%20the%20file%20again.%20Same%20name%20and%20same%20size%20(actually%20the%20same)%2C%20but%20it%20works%20fine.%20I%20installed%20the%20app%20just%20now.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-215646%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-215646%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20for%20posting%20back%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F68858%22%20target%3D%22_blank%22%3E%40boldvista45236%3C%2FA%3E%20.%20Is%20everything%20working%20now%20with%20Quik%3F%20Have%20you%20been%20able%20to%20import%20files%20from%20your%20camera%20to%20the%20computer%20already%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-221269%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-221269%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20treid%20uninstalling%20everything%20and%20downloading%20it%20all%20again%20numerous%20times%20and%20this%20is%20not%20resolved.%20Any%20idea%20what%20I%20should%20do%20next%20to%20get%20rid%20of%20this%20error%20message%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-221271%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-221271%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F71240%22%20target%3D%22_blank%22%3E%40stoxy%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhat%20Windows%20edition%20are%20you%20using%3F%3C%2FP%3E%0A%0A%3CP%3EI%20have%20found%20this%20article%20in%20reference%20to%20the%20error%3A%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22http%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fwindows%2Fforum%2Fwindows_other-update%2Ferror-code-80070570-windows-7-update-kb974431%2F4833b85e-c6ef-4fb8-aba9-32a1c9c25a98%3Fauth%3D1%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttp%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fwindows%2Fforum%2Fwindows_other-update%2Ferror-code-80070570-windows-7-update-kb974431%2F4833b85e-c6ef-4fb8-aba9-32a1c9c25a98%3Fauth%3D1%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20also%20refer%20to%20the%20troubleshooting%20article%20on%20this%20thread%3A%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2Ferror-code-80070005-while-installing-desktop-app%2Ftd-p%2F7893%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2Ferror-code-80070005-while-installing-desktop-app%2Ftd-p%2F7893%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-221427%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-221427%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20same%20problem.%20Much%20of%20the%20advice%20referred%20to%20is%20from%202009%20and%20relates%20to%20Windows%207%2C%20so%20not%20relevant.%20I%20have%20uninstalled%26nbsp%3Ball%20GoPro%20s%2Fw%20but%20still%20no%20joy.%20Ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-221453%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-221453%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F71299%22%20target%3D%22_blank%22%3E%40dava623%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EAs%26nbsp%3Bthe%20issue%20maybe%20associated%20with%20particular%20settings%20on%20your%20computer%2C%20let%20our%20Support%20team%20help%20with%20additional%20troubleshooting%20steps.%20You%20can%20reach%20them%20via%20phone%20or%20chat%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-221558%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20install%20error%2080070570%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-221558%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20I'm%20using%20Windows%2010%20Home%20Edition%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Tourist
Posts: 3
Accepted Solution

Quik install error 80070570

I'm having problem with installing Quik 2.6.2.841 on my Windows 10 (Low system).
I have GoPro Studio & working with it with no issues.
When I tap on install button I'll get this message:

Unable to install quik

Setup has encountered an error and will have to close.
Error 80070570

I have tried stopping and finally uninstalling the Studio but there was no changes!

Accepted Solutions
Tourist
Posts: 3

Re: Quik install error 80070570

I tried the installation in a powerful & updated system & I got the same error. So I downloaded the file again. Same name and same size (actually the same), but it works fine. I installed the app just now.

View solution in original post


All Replies
GoPro
Posts: 7,891

Re: Quik install error 80070570

Hello @boldvista45236

 

Is your Windows computer up to date with the latest OS version? There seems to be a program or a computer setting that is preventing the Quik for desktop app from being installed to your computer. This thread in the Support Hub provides you with things to check on and to try to get rid of the error: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/error-code-80070005-while-installing-desktop-a...

 

See if any of the suggestions will work out. You can also check out the recommended steps form Microsoft here: https://support.microsoft.com/en-us/help/918355/how-to-troubleshoot-definition-update-issues-for-win...

 

Hope it helps. Let us know how it goes. 

 

Thanks, 
Marius

Tourist
Posts: 3

Re: Quik install error 80070570

Thanks for the solution. My windows is not up to date and my internet connection is very low to download it, so I'll tell you the resault when I updated it.
Sorry for my bad English :)
GoPro
Posts: 7,891

Re: Quik install error 80070570

Your English is good, no worries, @boldvista45236. Keep us posted on the results. Thank you!

Tourist
Posts: 3

Re: Quik install error 80070570

I tried the installation in a powerful & updated system & I got the same error. So I downloaded the file again. Same name and same size (actually the same), but it works fine. I installed the app just now.
GoPro
Posts: 7,891

Re: Quik install error 80070570

Thank you for posting back, @boldvista45236 . Is everything working now with Quik? Have you been able to import files from your camera to the computer already? 

Sightseer
Posts: 2

Re: Quik install error 80070570

I've treid uninstalling everything and downloading it all again numerous times and this is not resolved. Any idea what I should do next to get rid of this error message?

GoPro
Posts: 9,584

Re: Quik install error 80070570

Hi @stoxy

 

What Windows edition are you using?

I have found this article in reference to the error:

http://answers.microsoft.com/en-us/windows/forum/windows_other-update/error-code-80070570-windows-7-...

 

You may also refer to the troubleshooting article on this thread:

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/error-code-80070005-while-installing-desktop-a...

 

Let us know how it goes.

 

Thanks!

Ej