Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-45537%22%20slang%3D%22en-US%22%3EQuik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-45537%22%20slang%3D%22en-US%22%3E%3CP%3EHI%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20using%20a%20Mac%20and%20everytime%20I%20click%20on%20create%20it%20crashes%20the%20computer%20and%20forces%20a%20restart%20without%20warning.%20it%20happens%20if%20I've%20selected%20a%202%20sec%20clip%20or%2020%20clips.%20From%20what%20I%20can%20see%20spec%20on%20my%20Mac%20is%20OK%20for%20this%20to%20run.%20Any%20ideas%3F%20I%20have%20done%20a%20complete%20uninstall%2Freinstall%20and%20hasn't%20helped.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ecomputer%20spec%20below%3C%2FP%3E%3CP%20class%3D%22p1%22%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EModel%20Name%3A%20MacBook%20Pro%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EModel%20Identifier%3A%20MacBookPro9%2C2%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EProcessor%20Name%3A%20Intel%20Core%20i5%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EProcessor%20Speed%3A%202.5%20GHz%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ENumber%20of%20Processors%3A%201%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ETotal%20Number%20of%20Cores%3A%202%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EL2%20Cache%20(per%20Core)%3A%20256%20KB%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EL3%20Cache%3A%203%20MB%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EMemory%3A%204%20GB%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EBoot%20ROM%20Version%3A%20MBP91.00D3.B0E%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ESMC%20Version%20(system)%3A%202.2f44%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ESerial%20Number%20(system)%3A%20C1MKXC8FDTY3%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EHardware%20UUID%3A%20CF4AE1AF-BD51-57F0-8740-9D36A846D6A7%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ESudden%20Motion%20Sensor%3A%3C%2FP%3E%3CP%20class%3D%22p3%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EState%3A%20Enabled%3C%2FP%3E%3CP%20class%3D%22p1%22%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-45537%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Mac%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-45576%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-45576%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26628%22%20target%3D%22_blank%22%3E%40davids07%3C%2FA%3E%20-%20It%20may%20be%20best%20to%20contact%20our%20Support%20team%20directly%20on%20this%20one%20so%20we%20can%20work%20through%20the%20settings%20on%20your%20computer%20specifically.%20Our%20contact%20info%20is%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-47603%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-47603%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20exact%20same%20problem%20on%20my%20new%20MacBook%20Pro%202016%2C%20the%20Quik%20app%20crashes%20everytime%20I%20click%20on%20Create%20(first%20the%20entire%20computor%20freezes%20and%20the%20the%20app%20crash).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EComputer%20spec%20below%3C%2FP%3E%3CP%20class%3D%22p1%22%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22p2%22%3EModel%20Name%3A%20MacBook%20Pro%3C%2FP%3E%3CP%20class%3D%22p2%22%3EModel%20Identifier%3A%20MacBookPro13%2C1%3C%2FP%3E%3CP%20class%3D%22p2%22%3EProcessor%20Name%3A%20Intel%20Core%20i5%3C%2FP%3E%3CP%20class%3D%22p2%22%3EProcessor%20Speed%3A%202%20GHz%3C%2FP%3E%3CP%20class%3D%22p2%22%3ENumber%20of%20Processors%3A%201%3C%2FP%3E%3CP%20class%3D%22p2%22%3ETotal%20Number%20of%20Cores%3A%202%3C%2FP%3E%3CP%20class%3D%22p2%22%3EL2%20Cache%20(per%20Core)%3A%20256%20KB%3C%2FP%3E%3CP%20class%3D%22p2%22%3EL3%20Cache%3A%204%20MB%3C%2FP%3E%3CP%20class%3D%22p2%22%3EMemory%3A%2016%20GB%201867%20MHz%20LPDDR3%3C%2FP%3E%3CP%20class%3D%22p2%22%3EGraphics%3A%20Intel%20Iris%20Graphics%20540%201536%20MB%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-54053%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-54053%22%20slang%3D%22en-US%22%3E%3CP%3EMine%20crashes%20too%20-%20as%20soon%20as%20i%20click%20create%20mode%20the%20entire%20machine%20crashes%20-%20it%20even%20destroyed%20my%20Capture%20One%20Session%20folder%20that%20was%20open%2C%20I%20can't%20reopen%20it%20as%20it%20is%20completely%20corrupted%20now.%20%26nbsp%3BAll%20images%20will%20have%20to%20be%20reimported%20with%20all%20adjustments%20lost%20-%20thanks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-54114%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-54114%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20having%20the%20same%20issue.%20If%20i%20start%20the%20create%20mode%20everything%20hangs%20until%26nbsp%3Bthe%20app%20crashes.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Especs%3A%3C%2FP%3E%3CUL%3E%3CLI%3EModel%20Name%3A%20MacBook%20Pro%3C%2FLI%3E%3CLI%3EModel%20Identifier%3A%20MacBookPro13%2C2%3C%2FLI%3E%3CLI%3EProcessor%20Name%3A%20Intel%20Core%20i5%3C%2FLI%3E%3CLI%3EProcessor%20Speed%3A%202%2C9%20GHz%3C%2FLI%3E%3CLI%3ENumber%20of%20Processors%3A%201%3C%2FLI%3E%3CLI%3ETotal%20Number%20of%20Cores%3A%202%3C%2FLI%3E%3CLI%3EL2%20Cache%20(per%20Core)%3A%20256%20KB%3C%2FLI%3E%3CLI%3EL3%20Cache%3A%204%20MB%3C%2FLI%3E%3CLI%3EMemory%3A%2016%20GB%3C%2FLI%3E%3CLI%3EBoot%20ROM%20Version%3A%20MBP132.0226.B15%3C%2FLI%3E%3CLI%3ESMC%20Version%20(system)%3A%202.37f20%3C%2FLI%3E%3C%2FUL%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-55346%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-55346%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethe%20same%20happened%20to%20me%20several%20times%20now%20and%20I%20have%20spent%20hours%20over%20hours%20to%20restart%20editing%20a%20video%20from%20zero%20after%20crashing.%20Now%2C%20when%20I%20try%20to%20open%20my%20latest%20project%20version%20it%20says%20%22invalid%20project%20file%22%20and%20the%20file%20itself%20went%20from%2019%20MB%20down%20to%207%20MB.%26nbsp%3B%3C%2FP%3E%3CP%3EYesterday%2C%20I%20was%20on%20the%20phone%20with%20a%20guy%20from%20gopro%20support%20and%20he%20suggested%20to%20start%20editing%20the%20video%20from%20zero%20and%20have%20done%20everything%20he%20told%20me%20(mac%20book%20requirements%20are%20fine%2C%20I%20did%20not%20change%20the%20file%20name%2C%20I%20did%20not%20move%20the%20importing%20files%20or%20files%20from%20conversion%20list%2C%20I%20tried%20un%2Freinstalled%20gopro%20studio%2C%20etc.).%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20would%20very%20much%20appreciate%20a%20solution%20since%20I've%20tried%20to%20edit%20ONE%20video%20(containing%20a%20lot%20of%20gopro%20video%26nbsp%3Bfiles%20-%20travel%20video%20about%201%20month%20in%20Argentina)%20since%20May%202017%20without%20success%20and%20now%20the%20unedited%20gopro%20files%20just%20take%20space%20away%20from%20my%20external%20flash%20drive.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20it%20a%20possible%20reason%20for%20crashing%20because%20I%20try%26nbsp%3Bto%20edit%20too%20many%20gopro%20files%20in%20one%20project%20and%20the%20gopro%20studio%20can't%20handle%20it%3F!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20looking%20forward%26nbsp%3Bto%20a%20solution!%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-56001%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-56001%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20same%20issue%20as%20well%20-%20on%20a%20brans%20new%20MacBook%20bought%20yesterday.%20Interestingly%2C%20Quick%20still%20works%20on%20my%20MacBook%20Pro%20Mid-2012%2C%20even%20though%20all%20computers%20are%20on%20MacOS%20Sierra.%20Not%20sure%20what%20is%20happening%20but%20a%20solution%20would%20be%20good%20as%20I%20don't%20want%20to%20use%20Studio%20for%20the%20smaller%20videos%20I%20edit!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EM%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-56002%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-56002%22%20slang%3D%22en-US%22%3E%3CP%3ELet%20me%20belay%20that%20-%20my%20other%20computer%20also%20just%20crashed%20and%20not%20will%20not%20restart.%20There%20is%20a%20serious%20problem%20with%20this%20app!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-56008%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-56008%22%20slang%3D%22en-US%22%3EYes%2C%20same%20here.%20I%20bought%20my%20Macbook%20just%20a%20few%20weeks%20ago.%20I%20tried%20to%20chat%20or%20call%20support%20again%20but%20there%20was%20no%20staff%20member%20available.%20I%20will%20now%20look%20for%20a%20different%20BETTER%20WORKING%20video%20editing%20programme.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-56974%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-56974%22%20slang%3D%22en-US%22%3E%3CP%3EExactly%20the%20same%20problem%3A%3C%2FP%3E%3CP%3EMac%20Book%20Air%3C%2FP%3E%3CP%3EOS%20X%20Yosemite%20Version%2010.10.5%3C%2FP%3E%3CP%20class%3D%22p1%22%3EProcessor%3A%201.3%20GHz%20Intel%20Core%20i5%3C%2FP%3E%3CP%20class%3D%22p1%22%3EMemory%3A%208%20GB%201600%20MHz%20DDR3%3C%2FP%3E%3CP%20class%3D%22p1%22%3EGraphics%3A%20Intel%20HD%20Graphics%205000%201536%20MB%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-57666%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-57666%22%20slang%3D%22en-US%22%3E%3CP%3EI%20can%20load%20videos%20perfectly.%20And%20even%20drag%20them%20into%20create%20but%20when%20i%20try%20to%20play%20it%20or%20change%20music%20in%20create%20my%20whole%20macbook%20will%20just%20freeze%20and%20i%20cant%20do%20anything%20unless%20i%20turn%20it%20off%20and%20back%20on.%26nbsp%3B%3CBR%20%2F%3EOnly%20had%20this%20macbook%20for%20about%206%20months%2C%20did%20the%20latest%20software%20update%20a%20couple%20of%20day%20ago%20to%2010.12.6Have%20done%20the%20latest%20Quik%20update%26nbsp%3B%3C%2FP%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26628%22%20target%3D%22_blank%22%3E%40davids07%3C%2FA%3E%20wrote%3A%3CBR%20%2F%3E%3CP%3EHI%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20using%20a%20Mac%20and%20everytime%20I%20click%20on%20create%20it%20crashes%20the%20computer%20and%20forces%20a%20restart%20without%20warning.%20it%20happens%20if%20I've%20selected%20a%202%20sec%20clip%20or%2020%20clips.%20From%20what%20I%20can%20see%20spec%20on%20my%20Mac%20is%20OK%20for%20this%20to%20run.%20Any%20ideas%3F%20I%20have%20done%20a%20complete%20uninstall%2Freinstall%20and%20hasn't%20helped.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ecomputer%20spec%20below%3C%2FP%3E%3CP%20class%3D%22p1%22%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EModel%20Name%3A%20MacBook%20Pro%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EModel%20Identifier%3A%20MacBookPro9%2C2%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EProcessor%20Name%3A%20Intel%20Core%20i5%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EProcessor%20Speed%3A%202.5%20GHz%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ENumber%20of%20Processors%3A%201%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ETotal%20Number%20of%20Cores%3A%202%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EL2%20Cache%20(per%20Core)%3A%20256%20KB%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EL3%20Cache%3A%203%20MB%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EMemory%3A%204%20GB%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EBoot%20ROM%20Version%3A%20MBP91.00D3.B0E%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ESMC%20Version%20(system)%3A%202.2f44%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ESerial%20Number%20(system)%3A%20C1MKXC8FDTY3%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EHardware%20UUID%3A%20CF4AE1AF-BD51-57F0-8740-9D36A846D6A7%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ESudden%20Motion%20Sensor%3A%3C%2FP%3E%3CP%20class%3D%22p3%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EState%3A%20Enabled%3C%2FP%3E%3CP%20class%3D%22p1%22%3E%26nbsp%3B%3C%2FP%3E%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26628%22%20target%3D%22_blank%22%3E%40davids07%3C%2FA%3E%20wrote%3A%3CBR%20%2F%3E%3CP%3EHI%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20using%20a%20Mac%20and%20everytime%20I%20click%20on%20create%20it%20crashes%20the%20computer%20and%20forces%20a%20restart%20without%20warning.%20it%20happens%20if%20I've%20selected%20a%202%20sec%20clip%20or%2020%20clips.%20From%20what%20I%20can%20see%20spec%20on%20my%20Mac%20is%20OK%20for%20this%20to%20run.%20Any%20ideas%3F%20I%20have%20done%20a%20complete%20uninstall%2Freinstall%20and%20hasn't%20helped.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ecomputer%20spec%20below%3C%2FP%3E%3CP%20class%3D%22p1%22%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EModel%20Name%3A%20MacBook%20Pro%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EModel%20Identifier%3A%20MacBookPro9%2C2%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EProcessor%20Name%3A%20Intel%20Core%20i5%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EProcessor%20Speed%3A%202.5%20GHz%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ENumber%20of%20Processors%3A%201%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ETotal%20Number%20of%20Cores%3A%202%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EL2%20Cache%20(per%20Core)%3A%20256%20KB%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EL3%20Cache%3A%203%20MB%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EMemory%3A%204%20GB%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EBoot%20ROM%20Version%3A%20MBP91.00D3.B0E%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ESMC%20Version%20(system)%3A%202.2f44%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ESerial%20Number%20(system)%3A%20C1MKXC8FDTY3%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EHardware%20UUID%3A%20CF4AE1AF-BD51-57F0-8740-9D36A846D6A7%3C%2FP%3E%3CP%20class%3D%22p2%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3ESudden%20Motion%20Sensor%3A%3C%2FP%3E%3CP%20class%3D%22p3%22%3E%3CSPAN%20class%3D%22Apple-converted-space%22%3E%26nbsp%3B%20%3C%2FSPAN%3EState%3A%20Enabled%3C%2FP%3E%3CP%20class%3D%22p1%22%3E%26nbsp%3B%3C%2FP%3E%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3CP%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3EMacbook%20ProIntel%20Core%20i73.1GHz16GB%20RAM%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-57851%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-57851%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20exact%20problem%2C%20soooo%20tired%20of%20it!%20This%20is%20the%20only%20app%20that%20is%20able%20to%20fully%20freeze%20my%202016%20macbook%20pro.%20It's%20a%20**bleep**ty%20peace%20of%20software.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-60955%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-60955%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20for%20me.%20%26nbsp%3BVery%20new%20Macbook%26nbsp%3BPro%20latest%20model%20running%20Sierra.%20%26nbsp%3BCan't%20be%20the%20specs.%20%26nbsp%3BHas%20to%20be%20a%20software%20bug.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-61000%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-61000%22%20slang%3D%22en-US%22%3EThe%20Quik%20app%20is%20useless.%20Crash%20everytime.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-61615%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-61615%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20also%20the%20same%20problem%2C%20can%20import%20files%2C%20but%20when%20i%20go%20to%20creat%20by%20selecting%20a%20vido%20o%20starting%20with%20a%20new%20proyect%20the%20computer%20crashes%20and%20restarts%2C%20the%20lack%20of%20official%20responce%20is%20worrying%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-63076%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-63076%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20there%2C%20I%20do%20have%20the%20same%20problem.%20the%20whole%20Mac%20freezes%20until%20I%20shut%20it%20down%20the%20hard%20way.%20This%20s%23%23%23%23.%20I%20don't%20find%20a%20way%20to%20work%20with%20Quik%20on%20the%20mac.%20Tried%20reinstall%20several%20times%20with%20manual%20cleaning%20up%20all%20files.%3C%2FP%3E%3CP%3EPlease%20work%20on%20a%20bugfix%20fast.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-63873%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-63873%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20also%20having%20issues%20when%20selecting%20%22open%20in%20Create%20mode%22%20%26nbsp%3Bthe%20App%20crashes.%20%26nbsp%3BI%20have%20used%20the%20app%20on%20the%20same%20computer%20without%20any%20issues.%20%26nbsp%3BWhy%20is%20this%20happening%20now%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECan%20someone%20from%20GoPro%20Support%20please%20get%20back%20to%20me%20with%20an%20answer.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-63946%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-63946%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F38869%22%20target%3D%22_blank%22%3E%40nobledive6223%3C%2FA%3E%20-%20This%20can%20happen%20if%20you've%20recently%20updated%20your%20computer.%20Try%20uninstalling%20and%20reinstalling%20Quik%20to%20see%20if%20that%20corrects%20the%20issue.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3CBR%20%2F%3E%20Jeff%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-64176%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-64176%22%20slang%3D%22en-US%22%3ESame%20issue%20here.%20First%20time%20trying%20to%20do%20anything%20in%20the%20app.%20I%20go%20into%20create%20mode%2C%20get%20an%20error%20that%20it%20can%E2%80%99t%20load%20music%20when%20I%20click%20on%20a%20clip%20and%20then%20it%20just%20completely%20freezes%20my%20Mac%20and%20I%20have%20to%20hard%20boot%20it.%20I%20can%20import%20files%20just%20fine%20but%20as%20soon%20as%20I%20try%20to%20create%20it%20goes%20totally%20sideways.%20I%E2%80%99ve%20tried%20uninstall%2Freinstalling%20but%20same%20deal.%20Kind%20of%20a%20bummer....%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-64309%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-64309%22%20slang%3D%22en-US%22%3E%3CP%3EFirst%20of%20all%20it%20is%20very%20frustating%20having%20to%20create%20a%20gopro%20plus%20account%20in%20order%20to%20access%20the%20aplication%20.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESecond%20of%20all%20the%20new%20version%20sucks%2C%20where%20is%20the%20old%20create%20mode%3F%2C%20%26nbsp%3Bpeople%20don't%20like%20the%20video%20to%20be%20automatically%20created%20just%20selecting%20hilights%2C%20let%20me%20edit%20my%20video%20the%20way%20I%20want%2C%20please!%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELastly%2C%20and%20most%20important%20once%20selected%20some%20clips%20and%20entering%20in%20%22create%22%20mode%20my%20last%20generation%20fully%20loaded%20Macbook%20pro%20crashes!%20(%20yes%20the%20macbook%20not%20the%20App%20)%20had%20to%20force%20restart%20sevreal%20times%20since%20i%20attempted%20to%20edit%20the%20video%203%20times.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGoPro%2C%20its%20time%20to%20get%20your%20thoughts%20together%20and%20focus%20in%20what%20is%20really%20important%20not%20in%20drones%2C%20cloud%20services%20or%20machine%20learning%2C%20really%20frustated%20not%20being%20able%20to%20edit%20my%20videos.%20Good%20luck%2C%20you%20will%20need%20it.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-65191%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-65191%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20problem%20as%20everyone%20else%2C%20is%20there%20an%20answer%20gopro%3F%3F%3C%2FP%3E%3CP%3Ealso%20can't%20connect%20my%20hero%204%20to%20app%2C%20whole%20system%20is%20proving%20pretty%20difficult%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-67378%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-67378%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20a%20brand%20new%20MacBook%20and%20I%20have%20exactly%20the%20same%20issue%2C%20Create%20crashes%20every%20time%20this%20is%20most%20frustrating%20have%20you%20resolved%20the%20problem%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-68868%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-68868%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20-%20I%20also%20have%20the%20same%20issue%2C%20has%20anyone%20found%20a%20solution%20to%20this%3F%26nbsp%3B%20Quik%20crashes%20everytime%20on%20macbook%20when%20going%20into%20create%20mode.%26nbsp%3B%20I've%20uninstalled%2C%20reinstalled%2C%20etc.%26nbsp%3B%20Still%20not%20working.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-68877%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-68877%22%20slang%3D%22en-US%22%3ESo%20as%20far%20as%20I%20can%20tell%20this%20is%20something%20with%20my%20Mac%20user%20account%20and%20permissions%20which%20is%20odd%20since%20it%E2%80%99s%20the%20primary%20user%20account%20and%20an%20admin.%20Looks%20like%20the%20GoProMusic%20service%20crashes%20under%20that%20user%20(%20you%20can%20see%20in%20activity%20monitor).%20So%20the%20dumb%20workaround%20is%20creating%20a%20brand%20new%20user%20account%20on%20Mac.%20I%20called%20the%20account%20GoPro%20just%20to%20be%20simple%2C%20made%20it%20an%20admin%2C%20not%20sure%20if%20I%20need%20to%20but%20whatever.%20If%20I%20switch%20to%20that%20brand%20new%20user%20and%20fire%20up%20the%20GoPro%20desktop%20everything%20works%20including%20in%20create%20mode.%20I%20can%20watch%20activity%20monitor%20and%20see%20the%20music%20service%20starts%20and%20doesn%E2%80%99t%20crash.%20Now%20I%20can%20just%20use%20fast%20user%20switching%20to%20get%20into%20the%20GoPro%20user%20when%20I%20want%20to%20use%20it.%20Minor%20pain%20in%20the%20ass%20but%20it%20works.%20If%20this%20works%20for%20anyone%20else%20please%20post%20here%20because%20I%20bet%20this%20would%20help%20GoPro%20narrow%20down%20on%20how%20to%20fix%20the%20issue%20so%20users%20don%E2%80%99t%20have%20to%20jump%20through%20hoops.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-69608%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-69608%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EI%20tried%20so%20many%20solutions%20!%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EDisable%20your%20graphics%20card%20and%20use%20the%20one%20onboard%20your%20motherboard.%20Works%20for%20me...%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EIf%20I%20could%20help%20(sorry%20for%20my%20english%2C%20I'm%20french).%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EXavier%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-69609%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-69609%22%20slang%3D%22en-US%22%3E%3CP%3EThose%20**bleep**ty%20bugs%20in%20quick%20led%20me%20to%20iMovie...%20really%20impressed%20by%20what%20iMovie%20(free%20for%20any%20apple%20user)%20is%20capable%20of%20today.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20comparison%20with%20quick%2C%20you%20can%20choose%20your%20own%20music%2C%20you%20can%20choose%20the%20length%20of%20the%20different%20clips%2C%20import%20footage%20from%20other%20camera's%2Fdrones%2C%20tune%20colors%20etc...%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-97281%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-97281%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20your%20idea.%20It%20works%20for%20me%20too.%20Now%20I%20have%20to%20switch%20to%20a%20newly%20created%20User%20(standard%20Userrights%20is%20enough)%20to%20Use%20GoPro%20Quik.%20(Even%20better%20than%20switch%20to%20Win10%20in%20Parallels...)%3C%2FP%3E%3CP%3ECome%20On%20GoPro%2C%20is%20this%20really%20needable%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-132977%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-132977%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20issue%20here%2C%20fresh%20install%20on%20a%20macbook%20El%20Cap%2010.11.6.%3C%2FP%3E%3CP%3ECrashes%20as%20soon%20as%20it%20switches%20to%20'create'%20mode.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETalk%20about%20not%20testing%20this%20application%20thoroughly.%26nbsp%3B%3C%2FP%3E%3CP%3EWish%20I%20could%20still%20get%20Gopro%20Studio.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-159150%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-159150%22%20slang%3D%22en-US%22%3E%3CP%3EJust%20pointing%20out%20here%20that%20this%20is%20still%20an%20(unresolved)%20issue%3B%20GoPro%20Quick%20is%20very%20instable%20on%20my%20MacBook%20Pro%202015%20on%20Sierra%3B%20crashes%20going%20to%20create%20mode%20and%20even%20the%20occasional%20full%20system%20crashes%2C%20despite%20reinstalling%20and%20updates%20(same%20thing%20goes%20for%20the%20iOS%20editing%20software).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELove%20the%20GoPro%20camera%2C%20not%20the%20software.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-159154%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20for%20desktop%20on%20mac%20crashing%20in%20create%20mode%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-159154%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20did%20you%20try%20my%20trick%20%3F%20-%26gt%3B%20Using%20the%20correct%20graphic%20card.%3C%2FP%3E%3CP%3E1.%20I%20downloaded%20%22gfxCardStatuts%201.8.1%22%3C%2FP%3E%3CP%3E2.%20when%20i%20want%20to%20use%20%22GoPro%20Quik%22%20I%20choose%20on%20gfxCardSatuts%20%22nvidia%20only%22...%3C%2FP%3E%3CP%3EWorks%20fine%20for%20me%20!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 2

Re: Quik for desktop on mac crashing in create mode

Yes, same here. I bought my Macbook just a few weeks ago. I tried to chat or call support again but there was no staff member available. I will now look for a different BETTER WORKING video editing programme.
Sightseer
Posts: 1

Re: Quik for desktop on mac crashing in create mode

Exactly the same problem:

Mac Book Air

OS X Yosemite Version 10.10.5

Processor: 1.3 GHz Intel Core i5

Memory: 8 GB 1600 MHz DDR3

Graphics: Intel HD Graphics 5000 1536 MB

Sightseer
Posts: 1

Re: Quik for desktop on mac crashing in create mode

I can load videos perfectly. And even drag them into create but when i try to play it or change music in create my whole macbook will just freeze and i cant do anything unless i turn it off and back on. 
Only had this macbook for about 6 months, did the latest software update a couple of day ago to 10.12.6
Have done the latest Quik update 


@davids07 wrote:

HI

 

I am using a Mac and everytime I click on create it crashes the computer and forces a restart without warning. it happens if I've selected a 2 sec clip or 20 clips. From what I can see spec on my Mac is OK for this to run. Any ideas? I have done a complete uninstall/reinstall and hasn't helped.

 

computer spec below

 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro9,2

  Processor Name: Intel Core i5

  Processor Speed: 2.5 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache (per Core): 256 KB

  L3 Cache: 3 MB

  Memory: 4 GB

  Boot ROM Version: MBP91.00D3.B0E

  SMC Version (system): 2.2f44

  Serial Number (system): C1MKXC8FDTY3

  Hardware UUID: CF4AE1AF-BD51-57F0-8740-9D36A846D6A7

  Sudden Motion Sensor:

  State: Enabled

 



@davids07 wrote:

HI

 

I am using a Mac and everytime I click on create it crashes the computer and forces a restart without warning. it happens if I've selected a 2 sec clip or 20 clips. From what I can see spec on my Mac is OK for this to run. Any ideas? I have done a complete uninstall/reinstall and hasn't helped.

 

computer spec below

 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro9,2

  Processor Name: Intel Core i5

  Processor Speed: 2.5 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache (per Core): 256 KB

  L3 Cache: 3 MB

  Memory: 4 GB

  Boot ROM Version: MBP91.00D3.B0E

  SMC Version (system): 2.2f44

  Serial Number (system): C1MKXC8FDTY3

  Hardware UUID: CF4AE1AF-BD51-57F0-8740-9D36A846D6A7

  Sudden Motion Sensor:

  State: Enabled

 





Macbook Pro
Intel Core i7
3.1GHz
16GB RAM

Highlighted
Tourist
Posts: 2

Re: Quik for desktop on mac crashing in create mode

I have the exact problem, soooo tired of it! This is the only app that is able to fully freeze my 2016 macbook pro. It's a **bleep**ty peace of software. 

Sightseer
Posts: 1

Re: Quik for desktop on mac crashing in create mode

Same for me.  Very new Macbook Pro latest model running Sierra.  Can't be the specs.  Has to be a software bug.

Tourist
Posts: 2

Re: Quik for desktop on mac crashing in create mode

The Quik app is useless. Crash everytime.
Sightseer
Posts: 1

Re: Quik for desktop on mac crashing in create mode

I have also the same problem, can import files, but when i go to creat by selecting a vido o starting with a new proyect the computer crashes and restarts, the lack of official responce is worrying

 

Sightseer
Posts: 2

Re: Quik for desktop on mac crashing in create mode

Hi there, I do have the same problem. the whole Mac freezes until I shut it down the hard way. This s####. I don't find a way to work with Quik on the mac. Tried reinstall several times with manual cleaning up all files.

Please work on a bugfix fast.