02-08-2018 01:33 PM
So, I'm having this problem with my Quik app for desktop, it isn't recognising my GoPro Hero 5 Black. I have already connected it before and hadn't had any trouble, I also connected my camera on another pc and I could import my pictures there. Now, when I try to connect my camera, it`s like the app isn't recognising it properly. I've tried to reconnect it several times, but it didn't work. When I checked, the USB connection symbol is appering normally on the display, the SD card is placed properly and all my images and videos appear on my camera. I really don't know how to proceed. :(
02-09-2018 10:49 AM
Give these steps a try and lets see if we can get that camera recognized!