08-17-2018 08:46 AM
when can we expect a version of Quik that actually playsback on the newer macbook pro? It worked fine until some update roughly a year ago and I have waiting for a fix, and nothing. a year and nothing.
playback works fine with all the other software (VLC, quicktime, etc.). read dozen of threads with hundreds of people with similar problems. this seems a little unreal that a company like gopro can't figure this one out. Mac's aren't exactly exotic pieces of hardware.
whatever the problem is, a fix should have been made. a reinstall doesn't fix it, an OS reinstall doesn't fix it. Sound works, and video is BLACK. Quik does pick up thumbnails.
08-18-2018 03:37 AM
The problem is the same on 4 different generations of camera (all the cameras I own): Hero 4 Black, Hero 5 Session, Hero 6 Black.
Resolution ranges from 1080 to 4K, from 30 to 60 fps, some 2.7K also, with a wide range of settings too.
The problem is more with some hardware incompatibility with the laptop and the fact it's got a discrete GPU and a GPU adapter inside the CPU than a camera problem.
thank you, though
08-18-2018 01:22 PM
09-05-2018 11:43 PM