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Tourist
Posts: 1

Quik for Mac and GoPro 6Black - not showing media

[ New ]

Nothing showing when I connect the Hero6. I can put files on a directory and import them but that would really defeat the object and makes transferring files way too difficult.

 

I've uninstalled Quik and reinstalled, checked for multiple versions running etc. 

 

Some help would be appreciated. 

 

Screenshot 2020-01-08 at 18.07.34.png

 

Screenshot 2020-01-08 at 18.07.34.png

Accepted Solutions
GoPro
Posts: 6,097

Re: Quik for Mac and GoPro 6Black - not showing media

[ New ]

Hi @robmug,

 

Check if you're using a recommended SD card brand and model: https://gopro.com/help/articles/block/microSD-Card-Considerations

If your SD card is on the list you may proceed to the next step: https://gopro.com/help/articles/solutions_troubleshooting/Camera-is-not-recognized-on-GoPro-App-for-...

 

If that won't work - try to use other cable if you have other USB-C cable. 

You may also contact GoPro customer support for assistance. 

 

-Jay

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: Quik for Mac and GoPro 6Black - not showing media

[ New ]

Hi @robmug,

 

Check if you're using a recommended SD card brand and model: https://gopro.com/help/articles/block/microSD-Card-Considerations

If your SD card is on the list you may proceed to the next step: https://gopro.com/help/articles/solutions_troubleshooting/Camera-is-not-recognized-on-GoPro-App-for-...

 

If that won't work - try to use other cable if you have other USB-C cable. 

You may also contact GoPro customer support for assistance. 

 

-Jay