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Tourist
Posts: 5

Re: Quik for Desktop not opening on Windows 10

@aragon1006
Dört veya beş kere denememe rağmen olmadı açık gözüküyor ancak ekran gelmiyor malesef
GoPro
Posts: 9,012

Re: Quik for Desktop not opening on Windows 10

Please reach out to our Support Team for further assistance @özgürruh

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!
Ej

Tourist
Posts: 3

Re: Quik for Desktop not opening on Windows 10

Its happened me in 22.06.2019 again and I fixed this solution with same steps. I launched task manager.launched Go Pro quick, then, as sson as Quicky show on the top of you TM,click right click on it and will be open. If not from first time,but it will. Try my steps. Go Pro ctill not fixed this problem and I have to fix,like year ago. :) 

Sightseer
Posts: 1

Re: Quik for Desktop not opening on Windows 10

Can't launch the app. 

I did all the steps, seems like would need to change user name folder which is very difficult and risky on Win10 from admin account (I created another one with working quik although can't make this account admin). 

Chat from Poland is unavailable. 

Any suggestions? 

 

 

GoPro
Posts: 9,012

Re: Quik for Desktop not opening on Windows 10

Hi @mczerny

 

If you were able to check the graphics card settings/updates and it's still the same, the best path forward is to contact our Support Team.

They are available by phone or chat. https://gopro.com/help/ContactUs

Their hours of operation is listed on the same link.

If initiating a chat session, you may also try selecting US.

You should be able to get through.

 

Thanks!

Ej

Sightseer
Posts: 1

Re: Quik for Desktop not opening on Windows 10

Same problem. Gave up and uninstalled Quick.

I give it a FAIL

GoPro
Posts: 2,455

Re: Quik for Desktop not opening on Windows 10

@donalm8846, sorry to hear about the trouble. If you haven't done yet, please contact our Support team so they can look further into the details and help get this sorted out. You may reach them by phone or chat through https://gopro.com/help/ContactUs.

Sightseer
Posts: 1

Re: Quik for Desktop not opening on Windows 10

I had this issue on tow PCs. Emptying the ...AppData\Local\GoPro folder fixed the issue for me. On one PC I emptied both that one and the ...AppData\Local\Temp. On the other I only deleted all files in the ...AppData\Local\GoPro. Fixed the issue as well.

In my opinion its only a question of time until the app stops working again. I feel GoPro should do something about this.


@hardystar380 wrote:

Thanks, but it doesnt work. And yes, it is also admin account. Same program, tried also uninstalling and installing on one account, than on other... It always works just on one account (always the same account)