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Sightseer
Posts: 2

Quik for Desktop (Mac) stops at 3.037GB when uploading to GoPro Plus

I am trying to get all my media uploaded to GoPro Plus.  I have 248GB to upload to GoPro Plus and when I launch Quik for Desktop, it will upload 3.037GB and then freeze and won't upload any more.

 

Has anyone had success doing this?  I don't want to use the web browser to do this yet, there must be a way for the app to work.

 

Thanks

Screen Shot 2019-09-04 at 1.33.51 PM.png
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GoPro
Posts: 15,175

Re: Quik for Desktop (Mac) stops at 3.037GB when uploading to GoPro Plus

Hi @michaelulch

 

It can take quite a while to upload through Quik for Desktop, especially if you are uploading a large number of files to the cloud. For example, the initial sync with the cloud or a large upload could take hours, depending on how much content is being moved. After the first sync, we recommend importing consistently to Quik for Desktop to lessen the wait time. 

 

Thanks!

Ej

 

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Sightseer
Posts: 2

Re: Quik for Desktop (Mac) stops at 3.037GB when uploading to GoPro Plus

I have left it for days and it just freezes at 3.037 GB and will not go any further.

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GoPro
Posts: 15,175

Re: Quik for Desktop (Mac) stops at 3.037GB when uploading to GoPro Plus

Hi @michaelulch

 

How are the files when uploaded manually via gopro.com?

 

Thanks!

Ej