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Hiker
Posts: 9

Quik fails to launch

[ New ]

Hello, so gopro quik won't open when I launch it, well it shows up in task manager and immediately closes after, I can suspend the app, but that doesn't do much as it still closes after. It worked on my pc before I reinstalled windows 10 on ssd from hdd. Reinstalling quik didn't do anything, nor the troubleshooting steps gopro official help site provided like the making new admin account or changing account name stuff. And the same in safe mode as well, the only thing that does run in background is goprodevicedetection. Older quik versions and compatibility mode well NOTHING works except installing gopro studio, yet that thing still gives me failed to import and other crap.

I even tried installing it on the other drive I have the ssd with os and a 500gb hdd, but no, no and still no, any ideas why it is closing by itself?

P.S disabling antivirus does nothing. Attached my pc specs although I hardly believe they have anything to do with the problem... and the third drive is the gopro sd card

Cpture.PNG

Accepted Solutions
GoPro
Posts: 6,097

Re: Quik fails to launch

[ New ]

 

Hi @banančiks

 

It would be best to contact GoPro Customer Support so that they can check that for you. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: Quik fails to launch

[ New ]

 

Hi @banančiks

 

It would be best to contact GoPro Customer Support so that they can check that for you. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay