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Reply
Tourist
Posts: 1

Re: Quik drops to login screen

same problem

Highlighted
Tourist
Posts: 7

Re: Quik drops to login screen

Any changes?
GoPro
Posts: 7,855

Re: Quik drops to login screen

Hello @qika

 

There was just a recent update on Quik for Desktop. See if updating the app on your computer fixes the issue. 

You can also keep this link for reference: https://gopro.com/help/articles/solutions_troubleshooting/Quik-for-desktop-Fails-to-Launch

 

Thanks, 
Marius

 

Tourist
Posts: 2

Re: Quik drops to login screen

[ Edited ]

New version (2.6.0) also drops to login screen. However, now I can see the list of my footage. When I try to open or edit video, quik drops to login screen.

GoPro
Posts: 7,855

Re: Quik drops to login screen

Hello @temajkee

 

I simulated the issue on my end and so far, Quik allowed opening and editing media.  We would like to check further on this case. Please contact our Support team so we can gather more information to help us get a better understanding of what might be causing the trouble. You can reach them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

Sightseer
Posts: 2

Re: Quik drops to login screen

Hey, what happend??? It problem of last halfyear. When you fix it???

Sightseer
Posts: 1

Re: Quik drops to login screen

Same problem