Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-311348%22%20slang%3D%22en-US%22%3EQuik%20does%20not%20work%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-311348%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAfter%20adding%20media%20to%20create%20and%20selecting%20the%20clip%20i%20want%2C%20i%20cannot%20save%20the%20video.%20When%20i%20clock%20save%20it%20just%20shows%20the%20save%20progress%20screen%20but%20it%20doesnt%20move%20at%20all.%20The%20same%20thing%20happens%20if%20i%20try%20share%20the%20file%20to%20my%20youtube%20account.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-311348%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Mac%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-311395%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20does%20not%20work%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-311395%22%20slang%3D%22en-US%22%3E%3CP%3E%2B1%20on%20this%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-312262%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20does%20not%20work%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-312262%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92870%22%20target%3D%22_blank%22%3E%40jacksona66%3C%2FA%3E%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92056%22%20target%3D%22_blank%22%3E%40kyriacosc34163%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EKindly%20try%20the%20following%3A%3C%2FP%3E%0A%0A%3CUL%3E%0A%20%3CLI%3ERestart%20your%20computer.%3C%2FLI%3E%0A%20%3CLI%3ECreate%20a%20new%20admin%20account%20and%20verify%20if%20the%20other%20account%20is%20able%20to%20open%20Quik%20for%20desktop.%26nbsp%3B%3C%2FLI%3E%0A%20%3CLI%3EUninstall%20and%20reinstall%20Quik%20for%20desktop.%3C%2FLI%3E%0A%3C%2FUL%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

Quik does not work

Hi, 

 

After adding media to create and selecting the clip i want, i cannot save the video. When i clock save it just shows the save progress screen but it doesnt move at all. The same thing happens if i try share the file to my youtube account.

 


Accepted Solutions
Highlighted
GoPro
Posts: 9,544

Re: Quik does not work

Hi @jacksona66 @kyriacosc34163

 

Kindly try the following:

  • Restart your computer.
  • Create a new admin account and verify if the other account is able to open Quik for desktop. 
  • Uninstall and reinstall Quik for desktop.

Thanks!

Ej

View solution in original post


All Replies
Hiker
Posts: 6

Re: Quik does not work

+1 on this

Highlighted
GoPro
Posts: 9,544

Re: Quik does not work

Hi @jacksona66 @kyriacosc34163

 

Kindly try the following:

  • Restart your computer.
  • Create a new admin account and verify if the other account is able to open Quik for desktop. 
  • Uninstall and reinstall Quik for desktop.

Thanks!

Ej