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GoPro Apps for Desktop
Posts: 1

Quik desktop - doesn´t show thumbnails.



 it has already been solved here, but no solution has helped. Does anyone have another solution?


Delete the database folder.

Separately media.db.

In QUIK program select help/restart with default settings.


Nothing helped. 


The problem is only in app GOPRO QUIK DESKTOP. Mobile version works well.


I can see thumbnails in Windows folder from gopro. (picture)


My PC:


Lenovo MIIX 720 - 12 IKB

processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz


WIN 10 64 bit










Thumbnails - edit.jpg


Thumbnails 2.jpg


PLS anyone have any ideas???

Posts: 9,114

Re: Quik desktop - doesn´t show thumbnails.

@ok90, sorry to hear you're having issues with the app. You may attempt to reset the app by following these steps: 

  1. Open Quik for desktop 
  2. While on the login screen, select the "Help" tab above the Quik for desktop window 
  3. Select "Restart with default settings" 
  4. A modal will appear saying "Are you sure?". Click "Restart" once more. 
  5. Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time. 
  6. Go to the login screen and input your credentials. You should then be able to login successfully.