Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 1

Quik desktop app don't show my video after import but show photo Only

Quik desktop app don't show my video after import but show photo Only

I'm select view : Show All  but don't see any video  

win10

Highlighted
GoPro
Posts: 15,175

Re: Quik desktop app don't show my video after import but show photo Only

Hi @peerathach2147

 

Are you able to play the videos on the camera?

Do you still remember the resolution of these videos?

Is there a chance these are HEVC files?

 

Thanks!

Ej