Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 1

Re: Quik Wont work on windows 10 after login

Hello
The same problem. win 10 Can not log in.

Highlighted
Tourist
Posts: 3

Re: Quik Wont work on windows 10 after login

2.2 can not load Hero 6 files. 2.3 and 2.5 can not login. Same problem, wait for solution.
Highlighted
Sightseer
Posts: 2

Re: Quik Wont work on windows 10 after login

Same problem here. It worked yesterday, then i bought Plus and it stopped working. Going crazy.

2017-11-02.png
Highlighted
Sightseer
Posts: 2

Re: Quik Wont work on windows 10 after login

Update: Created a new GoPro account and it works.

Highlighted
Sightseer
Posts: 2

Re: Quik Wont work on windows 10 after login

Negative, nothing helping.
Quick for windows not working.
gray screen after login.

Highlighted
Hiker
Posts: 8

Re: Quik Wont work on windows 10 after login

Quick for windows not working.
gray screen after login. =(

what to do?

Highlighted
GoPro
Posts: 240

Re: Quik Wont work on windows 10 after login

Hey everyone,

 

Sorry to hear this has happened to you all! I previously had an issue similar to this, and the following steps fixed it for me.

  • Close Quik for desktop, or just follow the next step.
  • Open the Task Manager(Ctrl+Shift+Esc) and navigate to the Processes tab. Under the Background processes section, look for GoProQuik.exe, highlight it, and click End Task.
  • Now that Quik is closed, completely disable Wi-Fi on your computer. If connected via ethernet, remove your ethernet from the computer.
  • Reopen Quik for desktop and confirm that the program has logged you in successfully.
  • Re-enable Wi-Fi or reconnect the ethernet cable to your computer. After about 30 seconds, you should see your account log you in automatically in the top right-hand corner of the main gallery.

Here is an article which also covers this issue. I hope this helps!

 

~ Mowens

Highlighted
Sightseer
Posts: 1

Re: Quik Wont work on windows 10 after login

Still does not work