12-02-2016 09:12 AM
Latest version of OSX Quik downloaded and installed OK. GoPro Studio runs OK, but Quik will not run.
Unistalled both, restarted and reinstalled, but same result. Previous version was working OK.
Process: Quik 
Version: 2.1.0 (184.108.40.20634)
Code Type: X86-64 (Native)
Parent Process: ??? 
Responsible: Quik 
User ID: 501
Date/Time: 2016-12-02 17:07:55.386 +0000
OS Version: Mac OS X 10.12.1 (16B2555)
Report Version: 12
Anonymous UUID: 480535E8-D644-7113-1DB7-04DF3BD221C9
Time Awake Since Boot: 1100 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSFileManager contentsOfDirectoryAtURL:includingPropertiesForKeys:options:error:]: URL is nil'
terminating with uncaught exception of type NSException
12-04-2016 05:36 PM
I was having the same problem. I was just upgrading from the gopro app (the old one) and it kept crashing. I installed the older version of Quik and it runs good now. Still haven't tried the newest one again
12-05-2016 03:04 AM
There doesn't seem to be much input for the GoPro support team here - maybe they are all on holiday?
Waiting - with many others I suspect - for the Karma Grip to be re-released.
12-05-2016 08:31 AM - edited 12-05-2016 08:33 AM
Quick v2.1 installed on my 2011 MacBook Air and it runs OK.
Reinstalled on my 2010 iMac and still won't run. It starts to run, showing in the dock as a bouncing icon, then that diasappears and I get the 'Quik quit unexpectedly' window.
v2.0.1 runs without any issues.
12-05-2016 01:55 PM
@ruyton - The best way to reach a GoPro Support team member is to contact us directly at https://gopro.com/help/PKBContactus. The GoPro Support Hub is designed to be a customer to customer support channel. Employees help out where we can, but we are not able to address every post that is made on these boards.
12-07-2016 01:31 AM
I've had a reply form GoPro support via email and they are helping to sort out my problem.
Thier first advice was to create a new Admin account on my iMac and to try running Quik v2.1.0 again - and yes, it did run, so it must be something to do with my main account.