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Tourist
Posts: 4

Quik For Desktop Mac wtih 8 Black

[ New ]

I have my new Hero 8 Black and I installed the Quik for Desktop - Mac app and it can not find my hero when I plug it in.

 

The camera shows the USB sign in the display so it knows it is plugged in.  The SD card is OK and I had the camera formatt it.

 

What am I missing ? Is there tech support I can call?


Accepted Solutions
GoPro
Posts: 14,088

Re: Quik For Desktop Mac wtih 8 Black

[ New ]

Hello @spirywater00470. If you've recently updated your GoPro camera, please go to the HERO8 Black camera's Preferences then select "Connection" and tap on "USB Connection". If it is currently set as "GoPro Connect", try changing this to "MTP" and you will be able to access your GoPro from your computer again.

Let us know how it goes.

View solution in original post


All Replies
GoPro
Posts: 14,088

Re: Quik For Desktop Mac wtih 8 Black

[ New ]

Hello @spirywater00470. If you've recently updated your GoPro camera, please go to the HERO8 Black camera's Preferences then select "Connection" and tap on "USB Connection". If it is currently set as "GoPro Connect", try changing this to "MTP" and you will be able to access your GoPro from your computer again.

Let us know how it goes.