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Tourist
Posts: 3

Quik Fails To Import Files

"COULD NOT ADD File" notification shows. 

Karma only videos fail to play. None Karma file play and import just fine.

 

Anyone knows how to fix this problem! Support center is but useless 

I have tried to share with support but apparenlty they can't access due to restrictions on their end. They also have a band with 25MB for file size requirements to share. My file is 2-3 GB

Thanks

Odeng. 

 

 

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GoPro
Posts: 18,775

Re: Quik Fails To Import Files

Hi @nalimaakon0

 

How did you import the files?

Do you still have it on the SD card?

Does the same happen if you try to Play it via the GoPro app(mobile)?

You may share the file via Dropbox or Google Drive.

 

Thanks!

Ej