Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Sightseer
Posts: 1

Quik Doesnt find or import files

Hi,

I have a new GoPro Hero 7 Black with SanDisk Extreme 128GB V30 A2 MicroSD Card.

When connecting the camera to mac, and turning the power on, Quik finds the camera, but it says 0% capacity is being used, and the import files button is grayed out.

I know I pictures and videos on that SD card.

 

How can I fix this and import my files?

Screen Shot 2019-09-21 at 17.19.17.png
GoPro
Posts: 8,334

Re: Quik Doesnt find or import files

Hello @amirm60612. The steps-to-fix here Camera is Not Recognized on Quik for desktop - Mac will help. Let us know how it goes. Thanks!