Quik Doesnt find or import files

[amirm60612]

Hi,

I have a new GoPro Hero 7 Black with SanDisk Extreme 128GB V30 A2 MicroSD Card.

When connecting the camera to mac, and turning the power on, Quik finds the camera, but it says 0% capacity is being used, and the import files button is grayed out.

I know I pictures and videos on that SD card.

How can I fix this and import my files?

[mariustanya]

Hello @amirm60612. The steps-to-fix here Camera is Not Recognized on Quik for desktop - Mac will help. Let us know how it goes. Thanks!