Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Quik Desktop Choppy playback on HEVC files

I am experincing choppy playback on files using HEVC, such as 4K 60fps video. I have a new AMD Ryzen7 2700x and NVIDIA 1070ti on my system. These files play fine when I open them in Windows Media, But stutter when viewed using Quik for desktop

 

Regards,

 

John Bartos


Accepted Solutions
Highlighted
GoPro
Posts: 14,495

Re: Quik Desktop Choppy playback on HEVC files

Hello @augster

 

There are steps-to-fix detailed in this article that might help.  Other members also shared resolutions through this thread: https://community.gopro.com/t5/Cameras/GoPro-Hero-6-4k-60fps-Media-Laggy-and-Glitchy/td-p/67407

Feel free to post back for any other concerns or questions. 

 

Thanks, 
Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 14,495

Re: Quik Desktop Choppy playback on HEVC files

Hello @augster

 

There are steps-to-fix detailed in this article that might help.  Other members also shared resolutions through this thread: https://community.gopro.com/t5/Cameras/GoPro-Hero-6-4k-60fps-Media-Laggy-and-Glitchy/td-p/67407

Feel free to post back for any other concerns or questions. 

 

Thanks, 
Marius