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Sightseer
Posts: 2

Quik App is not working on my mac.

Quik App is not working on my Mac. It is not moving further.

Screen Shot 2016-11-28 at 3.35.11 PM.png
Sightseer
Posts: 1

Re: Quik App is not working on my mac.

Same problem...

Sightseer
Posts: 1

Re: Quik App is not working on my mac.

I thought they would have taken care of it in this latest update.  But my laptop is having the exact same issue.

Tourist
Posts: 4

Re: Quik App is not working on my mac.

I had the same problem earlier today on Windows and I couldn't log in. Its working now. I'm in NZ so I'm guessing that it was the middle of the night in the US and they were doing some maintenance.

 

However, Quick just doesn't work as far as I can tell and I'm about to post a seperate thread.

 

Ptee

 

Hiker
Posts: 17

Re: Quik App is not working on my mac.

Same here

 

I downloaded the latest version. It's sitting in my applications folder but when I open it, it crashes.

 

 

GoPro
Posts: 1,753

Re: Quik App is not working on my mac.

Hi there, 

 

Sorry to hear about these problems. Do you see an error message when the program crashes? Or what exactly do you mean when you say that it's not "moving further"?

 

 

Sightseer
Posts: 1

Re: Quik App is not working on my mac.

Hello there, I have the exact same problem and I just updated to the latest version of Quik.

I tried login with my credentials, I get the "authenticating" message and then... nothing happens.
I tried creating a new account, I get the "Just a moment" message and then... nothing happens.

GoPro
Posts: 1,753

Re: Quik App is not working on my mac.

Hey @fireyriver8844

 

There are actually some other posts about the "authenticating" issue that have been answered. HERE is a link to one of them.