Quik App for windows will not open

[johnalc71323]

Hello all.  I just purchased a hero 8.  I downloaded the app onto my dell and it wont open.  I have downloded and uninstalled the app 5 times.  I have also restarted my computer.  The app will install, when i go to open it, it behaves as if its going to open, then nothing.  Please help.  Thanks in advance.

[aragon1006]

Hi @johnalc71323

Please try the troubleshooting steps on https://community.gopro.com/t5/GoPro-Apps-for-Desktop/quik-will-not-open-on-display/m-p/397856#/M215...

Let us know how it goes.

Thanks!
Ej