06-27-2019 04:07 PM
Is this on Windows or a Mac?
Have you tried connecting your camera or using an SD adapter to check if it reads the files?
You can also try the steps below:
Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time
Let us know how it goes.