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Sightseer
Posts: 1
Accepted Solution

Quick

Hi I've down loaded Quick but all headings are greyed out except exit and those under help, any suggestions please


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GoPro
Posts: 18,524

Re: Quick

Hi @agileridge16065

 

Is this on Windows or a Mac?

Have you tried connecting your camera or using an SD adapter to check if it reads the files?

 

You can also try the steps below:

Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 18,524

Re: Quick

Hi @agileridge16065

 

Is this on Windows or a Mac?

Have you tried connecting your camera or using an SD adapter to check if it reads the files?

 

You can also try the steps below:

Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time

 

Let us know how it goes.

 

Thanks!

Ej