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Reply
Tourist
Posts: 1

Re: Quick won't launch

I just installed version 2.3 and it doesn't start!!!!!!!!!!

 

How i get the old version?

 

Julio

Tourist
Posts: 6

Re: Quick won't launch

Okay, I tried updating to version 2.3 and it wouldn't launch for me either.

Unlike the previous version, I couldn't evern find it in Windows Task Manager (the previous version would launch but not display but would show an entry in Task Manaager).

However, here's some good news.

Just updated Windows 10 to the new Creators Update.

Quik version 2.3 now launches and displays.

Haven't tried using it yet, but actually having the interface display is promising. 

Tourist
Posts: 10

Re: Quick won't launch

Mine seems to have stopped starting since the Windows 10 Creators Update was applied.

 

In Task Manager, you see the "GoPro Quik.exe" process start briefly, then stop.

Have tried uninstalling and reinstalling, no difference.

 

Using GoPro_Quik-WinInstaller-2.3.0.5383

Tourist
Posts: 10

Re: Quick won't launch

Ok, some advice here:

 

1 - go to the following folder:

C:\Users\xxxxx\AppData\Local\GoPro\Dumps    where xxxx is your userid for your machine.

 

2 - take the latest dump created, and upload it here:

http://www.osronline.com/page.cfm?name=analyze

 

3 - have a look at the output.

Mine had these interesting lines:

FAULTING_IP: 
nvoglv64+c1035d

and...

FAILURE_BUCKET_ID:  NULL_CLASS_PTR_READ_c0000005_nvoglv64.dll!Unknown

 

 

Now, this isn't a solution, but it seems to be referencing Nvidia drivers to me.

 

Going to update my Nvidia drivers, see if that helps.

 

Tourist
Posts: 10

Re: Quick won't launch

It worked!

Explorer
Posts: 11,229

Re: Quick won't launch

Windows keeps mucking up drivers. I'm assuming you got your driver's from Nvidia.
Tourist
Posts: 10

Re: Quick won't launch

Correct, official Nvidia drivers.

Perhaps the update to Windows 10 Creators mucked up the drivers, or at least "changed" them, and that's what caused it for me.

Sightseer
Posts: 1

Re: Quick won't launch

Hi there! I was dying without Quick had the same problems couple months ago and I got depressed...
You saved my life! How come did it happened after a frozen app plus uninstalation and re-install... Why do I have to maximaze a new app?? LOL

Thank you SOOO much bro! =D