11-12-2016 09:25 PM
Thank you for your reply @danielr15.
Here's my answer to your questions:
1.) Quick does not launch automatically even if it's already running in the background. The card reader slot's LED just keeps on lighting up but the PC would only say "Removable Disk" and then when I try to double click on it, it'll say something like "please insert the disk". Applies to both >> via card reader and usb cable to camera.
2.) Yes Quik is running in the background. I've tried doing this: (a) Opened Quik and plugged USB Cable from GoPro to PC >>Not doing anything. (b) Plugged USB Cable from GoPro to PC and Opened Quik >> Not doing anything. (c) Same procedure a and b but via card reader >> Not doing anything. (d) Tried a, b, and c on different PC's (windows 7 and 8), Not doing anything. I tried letting all the procedures stay for more than 30 minutes coz I think it's the 64 GB capacity that's taking the delay but it's not doing anything as well. :(
11-12-2016 09:38 PM
I take back what I said earlier, I think it might be your SD card. Can you try recording on a different SD (make and model - preferably off this list https://gopro.com/help/articles/Block/microSD-Card-Considerations)?
11-13-2016 07:21 PM
Thanks for the info @danielr15
So this is what I did.
I tried using a different SD card (Kingston but with a lower memory capacity - I used in from my old mobile phone). Tried it in my GoPro. Then I was able to transfer the files, not via USB cable but via a card reader. Then I tried using my SanDisk micro SD on my GoPro and connected it on to my PC via a USB Cable. It just charged the camera and no auto import. I tried using the original SanDisk micro SD Adapter and plugged it to my PC's card reader and boom, it went well.
I have copied all the photos and videos and will try to reformat the micro SD card in my GoPro. Is it advisable to format it on my GoPro or maybe via the GoPro App?
11-22-2016 01:30 PM
Not sure if this will help, but this is something I did that was able to allow me to get Quik to start in Windows 7.
I had remembered that I recently disabled a service, Windows Management Instrumentation, in order to fix an issue with Overwatch not working. I would check to see if Windows Management Instrumentation is running.
The way I was able to enable/disable this service is through the msconfig setting/window. To open this, go to Start Menu and run msconfig. A window will show up. There will be several tabs, one of which is services. Choose that tab and scroll down and check that the service is enabled. After rebooting, I was able to launch Quik.
I also did what was suggested by GoPro: 1. compatibility mode set to Windows Vista SP2, 2. running at administrator, and deleting the .json file and relaunching Quik.
12-01-2016 09:39 AM
I am having this same problem. I can start GoPro Studio but not Quick.. I have a quad core CPU and still, it just pops up in the task manager and then crashes on my install of Windows 7, Its a freash install too.