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10-21-2019 11:47 AM
Re: Quick....stuck on "Authenticating"
[ New ]It has not worked form me.
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10-21-2019 11:50 AM
Re: Quick....stuck on "Authenticating"
[ New ]Figured it out, the host file renamed itself when i uploaded. Its all good now.
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10-21-2019 01:28 PM
Re: Quick....stuck on "Authenticating"
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10-22-2019 01:55 AM
Re: Quick....stuck on "Authenticating"
[ New ]Update
Ok I solved this issue for myself and hope it might work for others. I am running Windows 10 64bit with Kaspersky Internet Security.
What I have found if I pause Kaspersky I don't get this error, that is if the application opens on the first go. Normally I need to try and open it a few times before it will actually open.
I have checked in the settings in Kaspersky to see if this application is being blocked but cannot se anything, all the GoPro apps seem to be selected as being good.
I have also made out a ticket on this at Kaspersky so maybe they can help seeing the GoPro Support is a waste of time.
After doing more testing I have found it is the file anti-virus component that is causing this, once turned off it works every time.
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10-27-2019 06:29 AM
Re: Quick....stuck on "Authenticating"
[ New ]I have the same issues with log in getting stuck in authenticating mod. I use a Mac with OS 10.14.6. I have tried your method on resetting but nothing helps.
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12-05-2019 06:23 AM
Re: Quick....stuck on "Authenticating"
[ New ]Anything stuck again ?
Since my last post in this thread, it has been working for some weeks.
Last days, not so much.
Quik is no longer starting when double-clicked on the desktop....
grmbl, grmbl
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01-13-2020 05:05 PM
Re: Quick....stuck on "Authenticating"
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04-21-2020 08:14 AM
Re: Quick....stuck on "Authenticating" ( solved - Little Snitch )
[ New ]I have solved my problem.
It apparently come from a software installed on my computer Little Snitch. I have setup this tool to "Alert mode" so that i can see when gopro try to authentificate to authorise the connection.
Hope it will help others.
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