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Tourist
Posts: 2

Quick not downloading file on desktop, just keeps spinning.

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It says it's downloading the file but all it does is keep spinning. I left it overnight and it's still not working. File is only 7 minutes long.
GoPro
Posts: 14,845

Re: Quick not downloading file on desktop, just keeps spinning.

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Hello @coolflash44243. Just to verify, are you downloading a file from your GoPro cloud in Quik for desktop app? Or are you trying to import files from your GoPro camera/microSD card to the Quik for desktop app?