Quick keeps asking to log in. After login gives click on any button and again goes to the login

[graytree76514]

Hi @omrisha,

Please try to uninstall and reinstall the app. 

Please let us know if that will work. 

Regards,

-Jay 

[omrisha]

Hi @graytree76514,

Tried it and it didn't work...

Any other options?

Thank you,

Omri

[graytree76514]

Got it @omrisha,

May I know what device are you using?

Can you provide the brand and model or the exact specs. 

Regards,

-Jay 

[omrisha]

@graytree76514

I'm using the Quik on my Leptop. it's an Asus UX310U, Core i7, 8th gen.

[graytree76514]

Got it @omrisha,

We will check it first.

We'll let you know. 

Thanks,

-Jay 

[omrisha]

@graytree76514

Thanks!

[graytree76514]

Hi @omrisha, 

Can you sign in to your GoPro account on our website?

www.gopro.com   -- If you can sign in try it again on the app. 

If issue persist try this: press Windows key or icon on your keyboard together with letter R (Win + R)
Once the Run command / search appear - type in inetcpl.cpl
Click on delete > Delete and then restart your PC.

Please let me know. 

Thanks,

-Jay 

[omrisha]

Hi @graytree76514,

Tried: win+R, then typed in inetcpl.cpl and then clicked Ok.

I got this screen:

What should I do next?