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Tourist
Posts: 4

Quick for desktop : The preview of media is not appeared.

Hello.

I am use GOPRO HERO5 BLACK. I am troubled not to use the desktop version QUICK.


When i import media, all Preview images are displayed as “ ? ” only. (not pictures)
I can play the media without any problems. However, in the edit mode (video creation mode), the image is not appered. The media name is listed only, and I can not click or edit.

 

I think there are the person in similar situation, but I do not know the solution immediately in your message bord.
Maybe, I think that the required specifications of my personal computer are not a problem.(My PC: Windouws 10 64bit, RAM 8, Corei7 7700)

I tried to reinstall this App, but it did not solve.

 

Please give me some advice. If you need, I inform more information about me.

And sorry for writing my poor English,,,help me,,

 

 

best,

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GoPro
Posts: 8,904

Re: Quick for desktop : The preview of media is not appeared.

Hello @coolmesa41801. Please see our reply to your other post here. Thanks!