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Sightseer
Posts: 1

Quick Hangs

Good Day

 I have a ASUS FX570UD laptop, and my Quick keeps hanging, I cant edit a video, it's driving me mad, please help

 ASUS FX570 - Specs

  • CPU. Intel Core i7-8550U 21.
  • GPU. NVIDIA GeForce GTX 1050 (4GB GDDR5) 47.
  • Display. 15.6”, 4K UHD (3840 x 2160), IPS.
  • HDD/SSD. 512GB SSD + 2TB HDD, 5400 rpm.
  • RAM. 16GB DDR4, 2400 MHz.
  • OS.

Please tell me if this is the correct pc to use, as this is what I was sold as the best......

 

GoPro
Posts: 8,968

Re: Quick Hangs

Hi @bluejump16311

 

Here is a list of the minimum system requirements. https://gopro.com/help/articles/question_answer/What-are-the-Minimum-System-Requirements-for-GoPro-A...

You may also try the steps on Quik for desktop Crashes while Opening Create Mode

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs 

 

Thanks!

Ej